Ellen DeGeneres returned to present the 18th season of her talk show, and made on-air apology over toxic workplace allegations. Reuters
Ellen DeGeneres returned to present the 18th season of her talk show, and made on-air apology over toxic workplace allegations. Reuters
Ellen DeGeneres returned to present the 18th season of her talk show, and made on-air apology over toxic workplace allegations. Reuters
Ellen DeGeneres returned to present the 18th season of her talk show, and made on-air apology over toxic workplace allegations. Reuters

Sorry, not sorry: Ellen DeGeneres and the art of the celebrity apology


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Before social media, before TMZ, before camera phones and the rise of the Internet, celebrities didn't have much to apologise for, as anything that went wrong in their lives was left to some fearsome publicist to deal with.

And the way the publicist dealt with it usually consisting of them saying: "If you want my client to do an interview with your publication or appear on your TV show ever again, you’ll conveniently forget they just ran over a puppy / stole charity funds from an orphanage / got in a fist fight at their child's tennis tournament."

And thus, the celebrity was eternally protected from the consequences of their own actions.

But the advent of social media has brought unprecedented levels of accountability into the fame game. It took just one tweet by US comedian Kevin T Porter back in March, which read: “Right now we all need a little kindness. You know, like Ellen DeGeneres always talks about! She’s also notoriously one of the meanest people alive. Respond to this with the most insane stories you’ve heard about Ellen being mean”, for the 62-year-old talk show host’s carefully cultivated everywoman persona and "be kind" motto to start collapsing.

It was a reckoning that spilled out of the studio and into her own home, when one former member of her domestic staff declared: “Ellen was the worst person that I’ve ever met in my life. She takes pleasure in firing people.”

‘Cold and distant’

Three producers, Ed Glavin, Kevin Leman and Jonathan Norman, were fired from The Ellen DeGeneres Show last month, following an internal investigation into allegations of misconduct (allegations that Leman and Norman deny, while Glavin has not publicly commented). And so DeGeneres kicked off her 18th season by addressing the allegations to her virtual audience.

“As you may have heard this summer there were allegations of a toxic work environment at our show and then there was an investigation,” she said. “I learned that things happened here that never should have happened, I take that very seriously and I want to say I am so sorry to the people who were affected.”

It's worth noting that DeGeneressays she "learned" of these things, implying she was unaware of the severity of the misconduct allegations against her producers. However, allegations against her, personally, had been trending since March, when Dutch beauty blogger, Nikkie de Jager, accused the host of being "cold and distant" when she appeared on her show, telling another interviewer: "It's nice that you say 'hi' before the show. She didn't."

I get impatient and I am working on all of that. I am a work in progress

DeGeneres acknowledged some of the criticisms that have been levelled against her in her opening monologue.

“There were also articles in the press and on social media that said that I am not who I appeared to be on TV because I became known at the ‘be kind’ lady,” said DeGeneres, addressing the myriad accusations, one of which was that she tried to get a waitress fired from an LA restaurant for having chipped nail polish.

“The truth is I am that person who you see on TV [but] I am also a lot of other things. Sometimes I get sad, I get mad, I get anxious, I get frustrated, I get impatient and I am working on all of that. I am a work in progress.”

The significance of the word ‘if’

“If I’ve ever let someone down, if I’ve ever hurt their feelings, I am so sorry for that,” DeGeneres added. Her use of "if" is interesting. The word has emerged as a key component in any celebrity public apology in which the famous person wishes to distance themselves from the consequences of their actions.

But "if" is not an admission of wrongdoing; rather, it is a subtle way of shifting focus onto the offended rather than the offender. Certainly, it's a far less concrete term than "when", which changes the whole tone of the apology. To wit: "When I've ever let someone down, when I've ever hurt their feelings, I am so sorry for that."

The use of "if" is also wishy-washy, suggesting that something might have happened … but then again, it might not have. And anyway, if you were offended, then maybe the problem lies with you? (Shrug emoji)

Madonna was another star who played the "if" card back in 2014 when she hashtagged a racial slur while referring to her son, Rocco.

"I am sorry if I offended anyone with my use of the [racial slur] on Instagram," the Vogue singer wrote. "I appreciate that it's a provocative word and I apologise if it gave people the wrong impression."

And in 2016, Oscar winner Jennifer Lawrence upset Hawaii's indigenous people when she appeared on the UK's Graham Norton Show and revealed that sacred rocks on the island had been "good for butt itching!"

"I apologise if I offended anyone," the Hunger Games star said of the furore. Except there is no 'if'. She did offend people and they were very vocal about it.

The ‘please relate to me’ apology

Hollywood actress Reese Witherspoon made a now-famous apology back in 2013, when her husband Jim Toth was arrested for driving under the influence, and the actress refused to do as the police officer asked and stay in the car during the arrest.

Do you know my name? You're about to find out who I am

"I clearly had one drink too many and I am deeply embarrassed about the things I said," she told US show, Good Morning America. "It was definitely a scary situation and I was frightened for my husband, but that is no excuse."

Ah, the I-was-just-defending-my-family apology. So relatable, right?

Except that you or I probably wouldn't bust out the words: "Do you know my name? You're about to find out who I am", as we're being hustled into a police car and read our rights.

But it's okay, she was simply "frightened for her husband". Her six-foot-one husband, who was quietly complying with the officer’s requests.

A right way to be wrong?

One celebrity who has managed to nail an actual apology is Justin Bieber. When a video surfaced on TMZ of the then 15-year-old star using a racial slur, the Baby singer didn't resort to ifs, but managed to make an apology that owned the mistake as his own.

"I'm very sorry. I take my friendships with people of all cultures very seriously and I apologise for offending or hurting anyone with my childish and inexcusable mistake. I was a kid then and I am a man now who knows my responsibility to the world and to not make that mistake again," he wrote. "I thought long and hard about what I wanted to say but telling the truth is always what's right."

And as you can see, he apologised for offending, not if he offended.

Is it too late now to say sorry? No, Justin, it certainly isn’t, and you killed it.

His fellow Justin, Canadian Prime Minister Justin Trudeau, was also forced to make a public apology last year when pictures emerged of him wearing blackface make-up for a school performance.

“I take responsibility for my decision to do that. I shouldn’t have done it. I should’ve known better,” he said.

Even the at-times prickly Christian Bale, whose 2009 rant against director of photography Shane Hurlbut on the set of Terminator Salvation went viral, didn't fall back on any ifs when he said of his diatribe: "I have no confusion whatsoever, I was out of order beyond belief. I acted like a punk. I make no excuses for it, it is inexcusable, and I hope that is absolutely clear."

However, if you are a modern celebrity unwilling to take full responsibility for your actions and you still insist on using the dismissive "if", always remember to follow up with some version of: 'Some of my best friends in the whole world are a member of [insert marginalised social group here]', for full A-list unaccountability.

Quick pearls of wisdom

Focus on gratitude: And do so deeply, he says. “Think of one to three things a day that you’re grateful for. It needs to be specific, too, don’t just say ‘air.’ Really think about it. If you’re grateful for, say, what your parents have done for you, that will motivate you to do more for the world.”

Know how to fight: Shetty married his wife, Radhi, three years ago (he met her in a meditation class before he went off and became a monk). He says they’ve had to learn to respect each other’s “fighting styles” – he’s a talk it-out-immediately person, while she needs space to think. “When you’re having an argument, remember, it’s not you against each other. It’s both of you against the problem. When you win, they lose. If you’re on a team you have to win together.” 

Hydrogen: Market potential

Hydrogen has an estimated $11 trillion market potential, according to Bank of America Securities and is expected to generate $2.5tn in direct revenues and $11tn of indirect infrastructure by 2050 as its production increases six-fold.

"We believe we are reaching the point of harnessing the element that comprises 90 per cent of the universe, effectively and economically,” the bank said in a recent report.

Falling costs of renewable energy and electrolysers used in green hydrogen production is one of the main catalysts for the increasingly bullish sentiment over the element.

The cost of electrolysers used in green hydrogen production has halved over the last five years and will fall to 60 to 90 per cent by the end of the decade, acceding to Haim Israel, equity strategist at Merrill Lynch. A global focus on decarbonisation and sustainability is also a big driver in its development.

The specs: 2019 Infiniti QX50

Price, base: Dh138,000 (estimate)
Engine: 2.0L, turbocharged, in-line four-cylinder
Transmission: Continuously variable transmission
Power: 268hp @ 5,600rpm
Torque: 380Nm @ 4,400rpm
Fuel economy: 6.7L / 100km (estimate)

Avatar%3A%20The%20Way%20of%20Water
%3Cp%3E%3Cstrong%3EDirector%3A%20%3C%2Fstrong%3EJames%20Cameron%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EStars%3A%20%3C%2Fstrong%3ESam%20Worthington%2C%20Zoe%20Saldana%2C%20Sigourney%20Weaver%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3ERating%3A%20%3C%2Fstrong%3E3.5%2F5%3C%2Fp%3E%0A
The biog

Name: Salem Alkarbi

Age: 32

Favourite Al Wasl player: Alexandre Oliveira

First started supporting Al Wasl: 7

Biggest rival: Al Nasr

Retail gloom

Online grocer Ocado revealed retail sales fell 5.7 per cen in its first quarter as customers switched back to pre-pandemic shopping patterns.

It was a tough comparison from a year earlier, when the UK was in lockdown, but on a two-year basis its retail division, a joint venture with Marks&Spencer, rose 31.7 per cent over the quarter.

The group added that a 15 per cent drop in customer basket size offset an 11.6. per cent rise in the number of customer transactions.

Company Fact Box

Company name/date started: Abwaab Technologies / September 2019

Founders: Hamdi Tabbaa, co-founder and CEO. Hussein Alsarabi, co-founder and CTO

Based: Amman, Jordan

Sector: Education Technology

Size (employees/revenue): Total team size: 65. Full-time employees: 25. Revenue undisclosed

Stage: early-stage startup 

Investors: Adam Tech Ventures, Endure Capital, Equitrust, the World Bank-backed Innovative Startups SMEs Fund, a London investment fund, a number of former and current executives from Uber and Netflix, among others.

The Breadwinner

Director: Nora Twomey

Starring: Saara Chaudry,  Soma Chhaya,  Laara Sadiq 

Three stars

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