BA is the first airline to use Qmatic, with the three-month trial on selected flights departing from Heathrow’s Terminal 5 optional for passengers. Courtesy: British Airways
BA is the first airline to use Qmatic, with the three-month trial on selected flights departing from Heathrow’s Terminal 5 optional for passengers. Courtesy: British Airways

Aviation

British Airways trials app to end queues at check-in counters

Airline is testing intelligent queuing technology from Qmatic to revolutionise post-pandemic travel

Alice Haine
Alice Haine

May 14, 2021

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