Consumer confidence begins to flag



DUBAI // Consumer confidence in the UAE is being tested by the global financial crisis. The latest Nielsen Global Consumer Confidence Index, released yesterday, shows the confidence of people in the Emirates is down slightly from six months ago, although it is still high by world standards. The biannual index gauges consumer confidence based on sentiment regarding a country's job prospects. It is based on a series of factors including the status of personal finances and an individual's spending on necessities and luxuries. The UAE ranked third - behind India and Denmark - among the 52 countries surveyed, up from fourth position six months ago. However, the country dropped one index point since the previous survey, and has fallen three points this year. Despite the latest slight drop in confidence, Piyush Mathur, Nielsen's regional managing director of the Middle East, North Africa and Pakistan, pointed out that the deterioration was much worse in many other areas of the world. "We measure on a 200-point scale, so when the world is neutral, the survey average is 100. Currently we are at 84," he said. "If you look at the UAE being at 110, it is just above neutral, whereas Egypt is at 75 and [South] Korea is at 36 - that is a very gloomy picture." The survey polled 26,202 online consumers between Sept 26 and Oct 6. Nielsen officials admit that given the shocks to the financial system last month, the next survey could reveal more gloomy sentiment. "The region is not completely immune to what's happening in the rest of the world and we will see a slow down," said Mary Nicola, an economist with Standard Chartered Bank. "Equity markets are falling, simply based on market sentiments that the world is slipping into a recession." Egypt, the only other Middle East country to be surveyed, experienced a three-point drop in confidence since the previous index was released. Of the 10 top-ranking countries, only Brazil and the Philippines saw an increase in consumer confidence. All but eight of the 52 countries surveyed fell on the index - South Korea and Taiwan losing 28 points. Mr Mathur also noted the low rankings of the US, which scored 82 and Japan, which measured only 44. "It is very easy to steer a ship when it is sunny, but when the rain hits it is a different story," said Robert Ziegler, the vice president of management consultancy AT Kearney in Dubai. "People [in Dubai] have been irrationally optimistic, and I think it will catch up to them." The overall economy and surging food prices were among the top-ranking concerns for the 500 people surveyed in the UAE, with 12 per cent citing the economy as being at the forefront of their concerns. Other issues of considerable importance to Emirates' respondents were maintaining a healthy work-life balance, ensuring job security, children's education and welfare issues and increasing bills. Should the economic situation worsen to the point where disposable incomes were hit, respondents revealed how they would try to budget their spending, with 55 per cent saying they would spend less on clothes, 47 per cent would try to save on electricity and gas and 43 per cent would trim out-of-home entertainment. The surging cost of living has been a key concern across the region over the past year. Inflation in the UAE hit a 20-year high of 11.4 per cent last year and was expected to rise to 11.8 per cent this year, a Reuters poll earlier this year showed. Food, beverages and tobacco accounted for 11 per cent of that rise, according to the Emirates Society for Consumer Protection. However, with oil prices slumping to their lowest levels in 19 months, food prices have eased considerably, shifting global concerns from inflation to economic growth. Mr Ziegler said that for the UAE, the tough times were still to come. "You can't build retail space for three times the number of people and real estate for 10 times the number of people and you can't put all your money into stocks and expect the markets to stay up," he said. "People here will eventually start feeling it in their own pockets, and then the reaction will be severe." vsalama@thenational.ae

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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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