Etihad Airways made changes to its ticketing policy due to the spread of the coronavirus and disruption to the travel industry, its chief executive Tony Douglas said. Victor Besa / The National 
Etihad Airways made changes to its ticketing policy due to the spread of the coronavirus and disruption to the travel industry, its chief executive Tony Douglas said. Victor Besa / The National 

Coronavirus: Etihad ticketing is 'flexible' to meet concerns of travellers, says CEO Tony Douglas