Abu Dhabi, UAE, April 28, 2015: Motorists race along the E11 during rush hour traffic. Lee Hoagland/The National
Abu Dhabi, UAE, April 28, 2015: Motorists race along the E11 during rush hour traffic. Lee Hoagland/The National

Workplace Doctor: Cutting access to drivers is costing me and my team



I work for a sales and marketing company and until recently my team and I had access to a pool of drivers the firm used who would take us to whatever meetings we needed to attend, often far from our offices in Al Ain, such as Dubai, or Abu Dhabi. However, last month it was decided that these drivers would no longer be available to me and my team and other middle managers and would be the sole preserve of upper management. This means not only do we now have to drive ourselves, or in some instances where a team member does not have a car, take taxis or buses, the petrol costs and ride fares are not being covered by the firm. Two of my team have already said they intend to quit over this if it is not resolved and I fear more will follow. How can I address this before it becomes a very real crisis?   

JT, Al Ain

It can be difficult to come to terms with a change in the work environment when it is perceived as inconvenient or unfair, so a good understanding of the rationale behind the decision will be important. Unless this is a clear contractual benefit that has been removed, which will be difficult to change without consent, the company is able to introduce changes as it sees fit for the good of the organisation. From your perspective, being able to manage this change well is an important leadership skill, and will be instrumental in the ongoing commitment and motivation of your team.

In situations like this, it is worthwhile therefore to develop a good understanding of how your team members might be experiencing the change, so that you can help them navigate through the process effectively. While there are a number of good change models and theories to draw upon to help you as a guide, it’s often the psychological aspects of personal change that can be most helpful at an individual and team level. The Kubler Ross Change Curve effectively illustrates the emotions we tend to experience when faced with change.

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Read more:

Workplace Doctor: When a senior manager doesn't seem to shape up

Workplace Doctor: What you can do to support a stressed colleague

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The model was informed by Swiss-American psychiatrist Elizabeth Kubler Ross’ initial research in relation to bereavement and loss. Since then, her concept has been applied to many organisational situations relating to change and consists of five stages: shock; denial; anger and blame; confusion and depression; and finally acceptance and integration. As a manager, being able to identify at which stage your individual team members are, enables you to better anticipate their current emotional responses and needs - which will be essential in supporting them through the process from resistance to acceptance.

Once you have an understanding of your team’s psychological responses to the change, it’s also important to know the context surrounding the change. In your case, try to find out or consider the potential reasons behind the decision to discontinue driver access to you and your team. Given the current economic climate, your company may see this as a necessary and efficient cost cutting measure. Furthermore, it may be an attempt to bring competitive practices in alignment with the rest of your industry sector, where having access to drivers for meetings may not be commonly seen. It is crucial that you have clarity on the purpose and necessity of the change, so that you are able to work at both the rational and emotional dimensions with your team.

That said, your accessibility and ongoing communication now become central to leading your team members through this change. There is a need for you to continuously notice and enquire as to where each team member is in relation to the five stages, and what support or other interventions they may require to help them progress towards acceptance. It is also important to help your employees keep this change in perspective, and thereby maintain a positive or at least reasonable mind-set across the team. Not paying attention to this and allowing the team to slip into a "deficit spiral" can cause compounding, detrimental outcomes. Yes, this may be an immediate inconvenience or benefit loss, but how is this in relation to the broader perspectives of their roles, the organisation and their future prospects? It is well documented that benefits are only one factor in terms of people’s motivation, performance and well-being. In fact, your leadership plays a much more important and residual role across these dimensions.

Doctor’s prescription:

Pulling all the above elements together will help you implement a process to navigate the change. Be mindful of your own responses in the change process and how the mind-set you bring will have a significant impact on your team. Consider what support you may need to engage your team members and help build commitment in working together to a point of acceptance.

UAE currency: the story behind the money in your pockets
The National Archives, Abu Dhabi

Founded over 50 years ago, the National Archives collects valuable historical material relating to the UAE, and is the oldest and richest archive relating to the Arabian Gulf.

Much of the material can be viewed on line at the Arabian Gulf Digital Archive - https://www.agda.ae/en

The specs
Engine: 4.0-litre flat-six
Power: 510hp at 9,000rpm
Torque: 450Nm at 6,100rpm
Transmission: 7-speed PDK auto or 6-speed manual
Fuel economy, combined: 13.8L/100km
On sale: Available to order now
Price: From Dh801,800
Essentials

The flights
Emirates and Etihad fly direct from the UAE to Los Angeles, from Dh4,975 return, including taxes. The flight time is 16 hours. Alaska Airlines, United Airlines, Delta Air Lines, Aeromexico and Southwest all fly direct from Los Angeles to San Jose del Cabo from Dh1,243 return, including taxes. The flight time is two-and-a-half hours.

The trip
Lindblad Expeditions National Geographic’s eight-day Whales Wilderness itinerary costs from US$6,190 (Dh22,736) per person, twin share, including meals, accommodation and excursions, with departures in March and April 2018.

 

How to protect yourself when air quality drops

Install an air filter in your home.

Close your windows and turn on the AC.

Shower or bath after being outside.

Wear a face mask.

Stay indoors when conditions are particularly poor.

If driving, turn your engine off when stationary.

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How to avoid crypto fraud
  • Use unique usernames and passwords while enabling multi-factor authentication.
  • Use an offline private key, a physical device that requires manual activation, whenever you access your wallet.
  • Avoid suspicious social media ads promoting fraudulent schemes.
  • Only invest in crypto projects that you fully understand.
  • Critically assess whether a project’s promises or returns seem too good to be true.
  • Only use reputable platforms that have a track record of strong regulatory compliance.
  • Store funds in hardware wallets as opposed to online exchanges.
The specs

Engine: 1.5-litre turbo

Power: 181hp

Torque: 230Nm

Transmission: 6-speed automatic

Starting price: Dh79,000

On sale: Now

While you're here
The Gandhi Murder
  • 71 - Years since the death of MK Gandhi, also christened India's Father of the Nation
  • 34 - Nationalities featured in the film The Gandhi Murder
  • 7 - million dollars, the film's budget 
Guide to intelligent investing
Investing success often hinges on discipline and perspective. As markets fluctuate, remember these guiding principles:
  • Stay invested: Time in the market, not timing the market, is critical to long-term gains.
  • Rational thinking: Breathe and avoid emotional decision-making; let logic and planning guide your actions.
  • Strategic patience: Understand why you’re investing and allow time for your strategies to unfold.
 
 
The Sand Castle

Director: Matty Brown

Stars: Nadine Labaki, Ziad Bakri, Zain Al Rafeea, Riman Al Rafeea

Rating: 2.5/5

The specs

Engine: Direct injection 4-cylinder 1.4-litre
Power: 150hp
Torque: 250Nm
Price: From Dh139,000
On sale: Now

Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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Paatal Lok season two

Directors: Avinash Arun, Prosit Roy 

Stars: Jaideep Ahlawat, Ishwak Singh, Lc Sekhose, Merenla Imsong

Rating: 4.5/5

Avatar%20(2009)
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COMPANY%20PROFILE
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Nepotism is the name of the game

Salman Khan’s father, Salim Khan, is one of Bollywood’s most legendary screenwriters. Through his partnership with co-writer Javed Akhtar, Salim is credited with having paved the path for the Indian film industry’s blockbuster format in the 1970s. Something his son now rules the roost of. More importantly, the Salim-Javed duo also created the persona of the “angry young man” for Bollywood megastar Amitabh Bachchan in the 1970s, reflecting the angst of the average Indian. In choosing to be the ordinary man’s “hero” as opposed to a thespian in new Bollywood, Salman Khan remains tightly linked to his father’s oeuvre. Thanks dad. 

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