Leaders must be aware of the economic disparity within their workforce to communicate with them effectively. Indranil Mukherjee / AFP
Leaders must be aware of the economic disparity within their workforce to communicate with them effectively. Indranil Mukherjee / AFP

Leaders should remember their own biases can have a negative impact



"What's on your iPod?"

That question seems to be one of the more popular ones that leaders get asked by journalists during interviews these days.

It might, of course, be an attempt to grab a sneak peek into their private lives. But what this question really reveals is the widespread acceptance that owning an iPod is now commonplace, at least in some economic classes where those little white earbuds have become ubiquitous.

Yet, the same level of iPod ownership does not exist across all economic classes, and this point is now further being exasperated with iPad ownership.

According to the UBS Prices and Earning 2009study, the average wage earner in New York City can afford to buy an iPod nano with 8 gigabytes of storage from an Apple store after nine hours of work. At the other end of the spectrum, workers in Mumbai need to work 20 nine-hour days to earn about the same salary to buy the same iPod.

So what does all this have to do with leadership? A lot, actually, particularly for leaders in the Gulf.

Leaders need to be aware of the economic disparity within their workforce and understand what their employees' lives are like in order to know how to communicate with them effectively and gain the maximum performance out of their employees. Leaders should ask themselves: how in touch are you with your employees' lives?

Leaders, whether chief executives or department managers, often notice differences on the surface such as the ethnic mix and background of their employees. Yet they struggle in rebalancing their own biases and lifestyle assumptions with employee realities.

For instance, years ago I had a boss who continually made reference to sushi, which at the time was perceived to be a luxury meal by many of the employees. (Perhaps it still is, and I am writing from my own lifestyle bias). By making his references to sushi he created an unnecessary uneasiness in his workforce.

The same holds true for leaders and managers in the GCC who operate from, say, New York City assumptions when their employees may have more of a Mumbai lifestyle - if we draw back to the iPod analogy. Leaders need to spend more time understanding how their bias and conversations can impact on their workforce and potentially demotivate them, even if it is unintentional.

Stories and references made by leaders becomes an emotional issue, not a rational one. And it is surprising how many leaders are unaware of the impact they have on their employees by the tales they tell or references they make.

In a largely diverse environment such as the GCC, the impact is even greater than in a more homogenous job market. How employees feel about themselves while engaging in their work is the strongest determinant for their motivation level.

Leaders should consider the stories they want to share to ensure they boost and not unknowingly demotivate their workforce. Doing so can gradually shift the emotional and energetic climate at work.

This point may seem like common sense, and I wish it was. But, in reality, it is easy for leaders to overlook the obvious.

*Tommy Weir is an authority on fast-growth and emerging market leadership, author of The CEO Shift and the managing director of the Emerging Markets Leadership Center

Company%20Profile
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Joker: Folie a Deux

Starring: Joaquin Phoenix, Lady Gaga, Brendan Gleeson

Director: Todd Phillips 

Rating: 2/5

Cricket World Cup League 2

UAE squad

Rahul Chopra (captain), Aayan Afzal Khan, Ali Naseer, Aryansh Sharma, Basil Hameed, Dhruv Parashar, Junaid Siddique, Muhammad Farooq, Muhammad Jawadullah, Muhammad Waseem, Omid Rahman, Rahul Bhatia, Tanish Suri, Vishnu Sukumaran, Vriitya Aravind

Fixtures

Friday, November 1 – Oman v UAE
Sunday, November 3 – UAE v Netherlands
Thursday, November 7 – UAE v Oman
Saturday, November 9 – Netherlands v UAE

PROFILE OF INVYGO

Started: 2018

Founders: Eslam Hussein and Pulkit Ganjoo

Based: Dubai

Sector: Transport

Size: 9 employees

Investment: $1,275,000

Investors: Class 5 Global, Equitrust, Gulf Islamic Investments, Kairos K50 and William Zeqiri

Tree of Hell

Starring: Raed Zeno, Hadi Awada, Dr Mohammad Abdalla

Director: Raed Zeno

Rating: 4/5

UAE v Gibraltar

What: International friendly

When: 7pm kick off

Where: Rugby Park, Dubai Sports City

Admission: Free

Online: The match will be broadcast live on Dubai Exiles’ Facebook page

UAE squad: Lucas Waddington (Dubai Exiles), Gio Fourie (Exiles), Craig Nutt (Abu Dhabi Harlequins), Phil Brady (Harlequins), Daniel Perry (Dubai Hurricanes), Esekaia Dranibota (Harlequins), Matt Mills (Exiles), Jaen Botes (Exiles), Kristian Stinson (Exiles), Murray Reason (Abu Dhabi Saracens), Dave Knight (Hurricanes), Ross Samson (Jebel Ali Dragons), DuRandt Gerber (Exiles), Saki Naisau (Dragons), Andrew Powell (Hurricanes), Emosi Vacanau (Harlequins), Niko Volavola (Dragons), Matt Richards (Dragons), Luke Stevenson (Harlequins), Josh Ives (Dubai Sports City Eagles), Sean Stevens (Saracens), Thinus Steyn (Exiles)

How to protect yourself when air quality drops

Install an air filter in your home.

Close your windows and turn on the AC.

Shower or bath after being outside.

Wear a face mask.

Stay indoors when conditions are particularly poor.

If driving, turn your engine off when stationary.

Thank You for Banking with Us

Director: Laila Abbas

Starring: Yasmine Al Massri, Clara Khoury, Kamel El Basha, Ashraf Barhoum

Rating: 4/5

COMPANY%20PROFILE
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The specs: 2018 Jaguar F-Type Convertible

Price, base / as tested: Dh283,080 / Dh318,465

Engine: 2.0-litre inline four-cylinder

Transmission: Eight-speed automatic

Power: 295hp @ 5,500rpm

Torque: 400Nm @ 1,500rpm

Fuel economy, combined: 7.2L / 100km

Moon Music

Artist: Coldplay

Label: Parlophone/Atlantic

Number of tracks: 10

Rating: 3/5

Tax authority targets shisha levy evasion

The Federal Tax Authority will track shisha imports with electronic markers to protect customers and ensure levies have been paid.

Khalid Ali Al Bustani, director of the tax authority, on Sunday said the move is to "prevent tax evasion and support the authority’s tax collection efforts".

The scheme’s first phase, which came into effect on 1st January, 2019, covers all types of imported and domestically produced and distributed cigarettes. As of May 1, importing any type of cigarettes without the digital marks will be prohibited.

He said the latest phase will see imported and locally produced shisha tobacco tracked by the final quarter of this year.

"The FTA also maintains ongoing communication with concerned companies, to help them adapt their systems to meet our requirements and coordinate between all parties involved," he said.

As with cigarettes, shisha was hit with a 100 per cent tax in October 2017, though manufacturers and cafes absorbed some of the costs to prevent prices doubling.

Asia Cup 2018 Qualifier

Sunday's results:

  • UAE beat Malaysia by eight wickets
  • Nepal beat Singapore by four wickets
  • Oman v Hong Kong, no result

Tuesday fixtures:

  • Malaysia v Singapore
  • UAE v Oman
  • Nepal v Hong Kong
The%20specs
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SPEC SHEET

Display: 10.9" Liquid Retina IPS, 2360 x 1640, 264ppi, wide colour, True Tone, Apple Pencil support

Chip: Apple M1, 8-core CPU, 8-core GPU, 16-core Neural Engine

Memory: 64/256GB storage; 8GB RAM

Main camera: 12MP wide, f/1.8, Smart HDR

Video: 4K @ 25/25/30/60fps, full HD @ 25/30/60fps, slo-mo @ 120/240fps

Front camera: 12MP ultra-wide, f/2.4, Smart HDR, Centre Stage; full HD @ 25/30/60fps

Audio: Stereo speakers

Biometrics: Touch ID

I/O: USB-C, smart connector (for folio/keyboard)

Battery: Up to 10 hours on Wi-Fi; up to 9 hours on cellular

Finish: Space grey, starlight, pink, purple, blue

Price: Wi-Fi – Dh2,499 (64GB) / Dh3,099 (256GB); cellular – Dh3,099 (64GB) / Dh3,699 (256GB)

COMPANY%20PROFILE%20
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Jigra
Director: Vasan Bala
Starring: Alia Bhatt, Vedang Raina, Manoj Pahwa, Harsh Singh
Rated: 3.5/5
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