Final call: mobile phone users rush to register their numbers at Mall of the Emirates. Jeffrey E Biteng / The National
Final call: mobile phone users rush to register their numbers at Mall of the Emirates. Jeffrey E Biteng / The National

Etisalat and du mobile users could be cut off as Sim registration deadline passes



DUBAI // Users of mobile phones who have not yet registered their numbers could have their lines cut off from Thursday.

The deadline for registering Sim cards with service operators passed on Wednesday, and authorities have vowed to disconnect services for failure to comply.

My Number, My Identity was launched by the Telecommunications Regulatory Authority in 2012.

Since then, mobile-phone owners have been summoned in batches by both Etisalat and du to their shops to update their data by a certain date, with Wednesday being the final deadline.

To update their Sim cards, users had to present a passport or national ID card at counters.

Although Wednesday was the deadline, queues at Etisalat and du counters in the Mall of the Emirates and Dubai Mall were not significantly longer than normal.

“To be honest, we were expecting more people,” said a customer service agent at Etisalat’s Mall of the Emirates branch at lunchtime on Wednesday. “We thought everyone was going to leave it to the last minute, but it doesn’t seem any more than on a normal day.

“Maybe everyone who had to register has already done so.”

Etisalat had said that 95 per cent of customers had registered their Sim cards ahead of the deadline.

Neither Etisalat nor du could give exact figures on how many phone numbers were to be disconnected, nor whether those numbers would be recycled and sold to new users.

David Schoeman, 42, from South Africa, took an hour on his lunchbreak on Wednesday to register his Sim.

“It’s one of those things I’ve been meaning to do, but just haven’t got around to,” he said. “They say that today is the last day, so I thought I better make an effort to come down here.

“I don’t want to have the extra hassle of having to get a new number tomorrow.”

Moni Singh, from India, said he did not know that he had to register until his wife explained to him what the text messages he was receiving from Etisalat were about.

“I think they may have made a big fuss about this a few years ago, but I didn’t realise it was such an urgent thing,” he said.

mcroucher@thenational.ae

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Name: ARDH Collective
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Founders: Alhaan Ahmed, Alyina Ahmed and Maximo Tettamanzi
Sector: Sustainability
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Number of employees: 4
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Started: 2013

Founder: Ulugbek Yuldashev

Sector: e-commerce

Size: 600 plus

Stage: still in talks with VCs

Principal Investors: self-financed by founder

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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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