If you ask people what is good corporate culture, some might say it is about having great benefits such as the dental perks Starbucks offers its staff, the sleeping lounges and pool tables in Google’s offices, or the option of working from home at Adobe, Xerox and Amazon.
A client I worked with for a marketing project in the past thought benefits such as massage chairs were in fact what constituted good corporate culture. They were struggling with low employee morale and to boost it they believed that installing some TVs and a coffee lounge, basically doing something similar to what Google had going on in its offices, would solve the issue. At the beginning the employees were excited, but then the excitement waned and their performance was not positively enhanced.
When establishing a company, I have noticed that some business owners do not invest as much in creating the right corporate culture as they do for their brand. In the case of the client I worked with, their brand was about offering the best wealth-management services to their customers. But their corporate culture did not reflect that. In fact, one of the reasons employee morale was down was because the company did not listen to their concerns or suggestions and good performance was not rewarded or acknowledged. One of their employees highlighted that what the company offered to its customers and how they worked were at opposite ends.
The thing is that having a distinct culture that is aligned with your specific brand is what reaps great results, not copying another company's culture. What made Google successful, for example, is the fact that it had aligned its corporate culture and brand values. Just because it worked for Google does not mean it will work for your company. It does not matter if your company culture is about competitiveness or efficiency - as long as your brand and corporate culture are aligned, not only will your staff perform better, your company will be authentic. If they are not aligned, you could have happy staff but wrong results, or vice versa.
Here are a couple of ways of ensuring that your corporate culture and brand values are aligned:
Ensure that your team understands your brand values. It is not enough that they are familiar with the dos and don'ts of how to use your brand's logo. They should know what differentiates your brand from competitors. They should be familiar with your target audience, their likes and dislikes and how they engage with your brand. They should know what your mission and values are and act as brand ambassadors whenever someone asks them about your business.
Your employees should be familiar with what they are delivering. If you aim to introduce a new product, test it in-house first. Take your team's feedback. Allow them to interact with your product the way your customers will so that when they talk about the product they deliver the right information. If you are delivering a technological application, then your staff should test it first. You cannot expect them to sell or market a product they have not used.
Once the brand values are set, you can work on aligning your corporate culture with them. If you manage a car company and your key selling point is engine performancethen you should foster a culture of excellence. If your brand is about social responsibility then your culture should cultivate a sense of purpose. Your corporate culture values should be incorporated into everything from the way your office is designed, training and development, to your policies and procedures.
Just keep in mind that how your company operates should be linked with how your customers perceive your brand. Once you do that, your company will be efficient, you will avoid miscommunication with your staff and, ultimately, save money. Your staff will provide a greater customer experience and you will be authentic and deliver on your brand's vision.
Manar Al Hinai is an award-winning Emirati writer who manages a branding and marketing consultancy in Abu Dhabi. For more, follow her @manar_alhinai
How to avoid crypto fraud
- Use unique usernames and passwords while enabling multi-factor authentication.
- Use an offline private key, a physical device that requires manual activation, whenever you access your wallet.
- Avoid suspicious social media ads promoting fraudulent schemes.
- Only invest in crypto projects that you fully understand.
- Critically assess whether a project’s promises or returns seem too good to be true.
- Only use reputable platforms that have a track record of strong regulatory compliance.
- Store funds in hardware wallets as opposed to online exchanges.
The Sand Castle
Director: Matty Brown
Stars: Nadine Labaki, Ziad Bakri, Zain Al Rafeea, Riman Al Rafeea
Rating: 2.5/5
The specs
Engine: Dual 180kW and 300kW front and rear motors
Power: 480kW
Torque: 850Nm
Transmission: Single-speed automatic
Price: From Dh359,900 ($98,000)
On sale: Now
Vidaamuyarchi
Director: Magizh Thirumeni
Stars: Ajith Kumar, Arjun Sarja, Trisha Krishnan, Regina Cassandra
Rating: 4/5
Brief scores:
Manchester City 3
Aguero 1', 44', 61'
Arsenal 1
Koscielny 11'
Man of the match: Sergio Aguero (Manchester City)
Indoor cricket in a nutshell
Indoor Cricket World Cup - Sep 16-20, Insportz, Dubai
16 Indoor cricket matches are 16 overs per side
8 There are eight players per team
9 There have been nine Indoor Cricket World Cups for men. Australia have won every one.
5 Five runs are deducted from the score when a wickets falls
4 Batsmen bat in pairs, facing four overs per partnership
Scoring In indoor cricket, runs are scored by way of both physical and bonus runs. Physical runs are scored by both batsmen completing a run from one crease to the other. Bonus runs are scored when the ball hits a net in different zones, but only when at least one physical run is score.
Zones
A Front net, behind the striker and wicketkeeper: 0 runs
B Side nets, between the striker and halfway down the pitch: 1 run
C Side nets between halfway and the bowlers end: 2 runs
D Back net: 4 runs on the bounce, 6 runs on the full
The specs
Engine: Four electric motors, one at each wheel
Power: 579hp
Torque: 859Nm
Transmission: Single-speed automatic
Price: From Dh825,900
On sale: Now
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Killing of Qassem Suleimani
Results
Stage three:
1. Stefan Bissegger (SUI) EF Education-EasyPost, in 9-43
2. Filippo Ganna (ITA) Ineos Grenadiers, at 7s
3. Tom Dumoulin (NED) Jumbo-Visma, at 14s
4. Tadej Pogacar (SLO) UAE-Team Emirates, at 18s
5. Joao Almeida (POR) UAE-Team Emirates, at 22s
6. Mikkel Bjerg (DEN) UAE-Team Emirates, at 24s
General Classification:
1. Stefan Bissegger (SUI) EF Education-EasyPost, in 9-13-02
2. Filippo Ganna (ITA) Ineos Grenadiers, at 7s
3. Jasper Philipsen (BEL) Alpecin Fenix, at 12s
4. Tom Dumoulin (NED) Jumbo-Visma, at 14s
5. Tadej Pogacar (SLO) UAE-Team Emirates, at 18s
6. Joao Almeida (POR) UAE-Team Emirates, at 22s
Company%20Profile
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Tips to keep your car cool
- Place a sun reflector in your windshield when not driving
- Park in shaded or covered areas
- Add tint to windows
- Wrap your car to change the exterior colour
- Pick light interiors - choose colours such as beige and cream for seats and dashboard furniture
- Avoid leather interiors as these absorb more heat
COMPANY%20PROFILE
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Formula Middle East Calendar (Formula Regional and Formula 4)
Round 1: January 17-19, Yas Marina Circuit – Abu Dhabi
Round 2: January 22-23, Yas Marina Circuit – Abu Dhabi
Round 3: February 7-9, Dubai Autodrome – Dubai
Round 4: February 14-16, Yas Marina Circuit – Abu Dhabi
Round 5: February 25-27, Jeddah Corniche Circuit – Saudi Arabia
The five pillars of Islam
The specs: 2018 Nissan Altima
Price, base / as tested: Dh78,000 / Dh97,650
Engine: 2.5-litre in-line four-cylinder
Power: 182hp @ 6,000rpm
Torque: 244Nm @ 4,000rpm
Transmission: Continuously variable tranmission
Fuel consumption, combined: 7.6L / 100km
Safety 'top priority' for rival hyperloop company
The chief operating officer of Hyperloop Transportation Technologies, Andres de Leon, said his company's hyperloop technology is “ready” and safe.
He said the company prioritised safety throughout its development and, last year, Munich Re, one of the world's largest reinsurance companies, announced it was ready to insure their technology.
“Our levitation, propulsion, and vacuum technology have all been developed [...] over several decades and have been deployed and tested at full scale,” he said in a statement to The National.
“Only once the system has been certified and approved will it move people,” he said.
HyperloopTT has begun designing and engineering processes for its Abu Dhabi projects and hopes to break ground soon.
With no delivery date yet announced, Mr de Leon said timelines had to be considered carefully, as government approval, permits, and regulations could create necessary delays.
THE BIO
Favourite car: Koenigsegg Agera RS or Renault Trezor concept car.
Favourite book: I Am Pilgrim by Terry Hayes or Red Notice by Bill Browder.
Biggest inspiration: My husband Nik. He really got me through a lot with his positivity.
Favourite holiday destination: Being at home in Australia, as I travel all over the world for work. It’s great to just hang out with my husband and family.
COMPANY PROFILE
Name: Kumulus Water
Started: 2021
Founders: Iheb Triki and Mohamed Ali Abid
Based: Tunisia
Sector: Water technology
Number of staff: 22
Investment raised: $4 million
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