New research from Microsoft found that the expectation of the 9 to 5 is starting to slip away amid the global shift to remote work. The US tech company, which owns email service Outlook and event manager Calendar, as well as LinkedIn and search engine Bing, has one of the biggest data sets on who we are and what we do at work. It looked at trends based on anonymised data from emails, meetings, searches and posts, as well as findings from a Harris Poll survey of over 2,000 remote workers to come up with its Work Trends Index. To discuss the company's findings, host <b>Kelsey Warner</b> is joined by <b>Naim Yazbeck</b>, a director for Microsoft UAE. They talk about who is being most affected by the WFH experiment, a surprising uptick in a specific emotion - empathy - and how to avoid burnout.