Tenants should thoroughly check their rental contracts when signing up to a new home. istockphoto.com

How to get your security deposit back in Dubai and Abu Dhabi and avoid landlord wrangles


Nick Webster
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The thorny issue of recovering a deposit from a landlord when moving house can be a tricky one to resolve.

Due to the recent increase in rents across the country, but particularly in Dubai and Abu Dhabi, a 5-10 per cent deposit usually paid on renting out a new home can easily top Dh10,000.

That hard-earned cash is often retained by some unreasonable landlords as a formality to cover the costs of repairs and maintenance to prepare the property for re-rental.

But before walking away, tenants should be aware of their rights to recover at least some, if not all of their deposit first.

The Rental Disputes Centre in Dubai and the Abu Dhabi Rent Dispute Settlement Committee are well placed to fairly resolve any disagreements between landlord and tenant, but steps can be taken well in advance to avoid the need for a lengthy and expensive court case.

How can I give myself the best opportunity of recovering my deposit?

A tenancy agreement is a legally binding contract between a landlord and tenant, so before signing any document be fully aware of what you are committing yourself to.

If unsure of any contract addendums that may require specific attention, then ask a property agent or friendly lawyer, or consult free of charge with an official body such as RERA as per the legality of any added clauses.

It is important to take plenty of photographic or video evidence of the state of a property on accepting keys to a new home – this will make any disputes in the future easier to resolve.

Any faults should be reported immediately to the managing agent or landlord with supporting photographic evidence.

Keep records of any maintenance required to rectify issues.

When you have a moving out date, it is a good idea to meet the landlord or agent to agree on what repairs or maintenance may be required, allowing for normal wear and tear.

Not all properties will need to be fully repainted on vacating, and often depends on the length of stay – so it’s worth checking the terms of your contract.

Follow up any discussions with an email so there is a record of any such agreement.

Maintain good terms

It is important both parties agree on a contractor to complete any required work, so there can be no dispute once complete and the deposit is due to be repaid.

Obtaining three separate quotes for remedial work and agreeing on an average price is a fair way to agree on costs.

All bills must be settled before vacating and do not leave any unwanted furniture behind or this could incur extra costs deducted from a deposit.

Once all your belongings have been moved from the property, it should be professionally cleaned and ready for handover. Remember to check all cupboards and outdoor storage for anything left behind in error.

When you are ready to leave the property, agree on a date to hand over the keys and a date for a final inspection.

This is where disputes can arise, so be sure to take plenty of photographs and videos on departure that can be compared with those taken on moving in.

If there is a dispute, keys can be handed to Real Estate Regulatory Agency (Rera) first before a deposit is released.

In most cases, a rental contract will state that the property has to be returned at the end of the tenancy in the same condition as at the start. Getty Images
In most cases, a rental contract will state that the property has to be returned at the end of the tenancy in the same condition as at the start. Getty Images

How much will it cost to resolve a dispute?

Typically, it costs 3.5 per cent of the annual rent of a property to open a case with the Rental Disputes Centre in Dubai, up to a maximum of Dh20,000 ($5,445) and at least a fee of Dh500 ($136).

Administration costs are added on top, of around Dh320 ($87).

Supporting documents including all photos, videos, maintenance bills and correspondence between landlord and tenant can be uploaded to the Dubai Rest online portal once a case is submitted.

“In case the landlord refuses to refund the deposit, the tenant may file a case before the rental dispute centre to claim his deposit back,” said Hassan Elhais, a legal consultant at Al Rowaad Advocates in Dubai.

“If the landlord wishes to deduct any amount from the deposit, the landlord may need to file a counter case to claim such deductions against the security deposit.”

Dr Hassan Elhais, legal consultant at Al Rowaad Advocates, said a final decision on recovering a housing deposit will rest with the Rental Dispute Centre in Dubai. Navin Khianey / The National
Dr Hassan Elhais, legal consultant at Al Rowaad Advocates, said a final decision on recovering a housing deposit will rest with the Rental Dispute Centre in Dubai. Navin Khianey / The National

A court-appointed judge will be assigned to make a decision on the case, usually via an online conference call with both parties or their legal representatives present.

If the judge’s decision is appealed or is unable to make a decision, the case can be sent to a closed committee hearing.

“If the tenant is the claimant, then they would need to provide their tenancy contract, payment proof, any correspondence, notice exchanged between parties, and handover acknowledgement, if any,” said Mr Elias.

“Upon expiry of the tenancy contract, the landlord may prepare a report to indicate any damages.

“However, the tenant may dispute the same, and the final decision will rest with the rental dispute centre that may appoint a court staff to visit the premises to prepare a report.”

Both parties are usually then notified of the decision via email, with any payment orders sent to the losing party to settle any outstanding monies owed.

The process can take up to 30 days to resolve.

In Abu Dhabi, the process is entirely conducted online via the Abu Dhabi Judicial Department website.

All supporting documents must be uploaded to the online portal, including copies of rental agreements and a completed Rental Claim Form.

Tenants in Abu Dhabi will need to submit their original RDSC application, original petition, passport copy, tenancy contract and original power of attorney if acting on behalf of another.

Fees are capped at Dh10,000, or 4 per cent of the total annual rental amount.

It is a closed hearing, where a judge will make a decision and issue a payment order within three days to refund a tenant’s deposit.

If a landlord refuses to pay, the case can be submitted to the Judicial Department’s enforcement department which will issue a notice to pay within 14 days.

Dubai's best rental neighbourhoods - in pictures

  • Dubai Hills is an option for those looking for one-bedroom apartments. Photo: Emaar Malls Management
    Dubai Hills is an option for those looking for one-bedroom apartments. Photo: Emaar Malls Management
  • Rent in Business Bay typically ranges from Dh59,000 for one bedroom to Dh120,000 for a two-bedroom apartment. Sarah Dea / The National
    Rent in Business Bay typically ranges from Dh59,000 for one bedroom to Dh120,000 for a two-bedroom apartment. Sarah Dea / The National
  • Dubai Marina is a good location for those who enjoy a lively social scene. Victor Besa / The National
    Dubai Marina is a good location for those who enjoy a lively social scene. Victor Besa / The National
  • Jumeirah Lakes Towers is one of the city's most talked-about neighbourhoods, with one and two-bedroom rentals available. Antonie Robertson / The National
    Jumeirah Lakes Towers is one of the city's most talked-about neighbourhoods, with one and two-bedroom rentals available. Antonie Robertson / The National
  • Damac Hills has options for families, with three-bedroom town houses starting from Dh60,000 a year. Pawan Singh / The National
    Damac Hills has options for families, with three-bedroom town houses starting from Dh60,000 a year. Pawan Singh / The National
  • Entry-level villas in Town Square start from Dh135,000 a year. Photo: Town Square
    Entry-level villas in Town Square start from Dh135,000 a year. Photo: Town Square
  • Dubai Sports City is a vibrant neighbourhood popular with families for its state-of-the-art sporting facilities and rental offers. Reem Mohammed / The National
    Dubai Sports City is a vibrant neighbourhood popular with families for its state-of-the-art sporting facilities and rental offers. Reem Mohammed / The National
  • Property firm Allsopp & Allsopp recommend Discovery Gardens as a neighbourhood for families. Pawan Singh / The National
    Property firm Allsopp & Allsopp recommend Discovery Gardens as a neighbourhood for families. Pawan Singh / The National
  • Properties for families can be found in Emaar South, where you can snap up a three-bedroom town house from Dh85,000 a year. Photo: Emaar Properties
    Properties for families can be found in Emaar South, where you can snap up a three-bedroom town house from Dh85,000 a year. Photo: Emaar Properties
Wicked: For Good

Director: Jon M Chu

Starring: Ariana Grande, Cynthia Erivo, Jonathan Bailey, Jeff Goldblum, Michelle Yeoh, Ethan Slater

Rating: 4/5

The Kites

Romain Gary

Penguin Modern Classics

Who was Alfred Nobel?

The Nobel Prize was created by wealthy Swedish chemist and entrepreneur Alfred Nobel.

  • In his will he dictated that the bulk of his estate should be used to fund "prizes to those who, during the preceding year, have conferred the greatest benefit to humankind".
  • Nobel is best known as the inventor of dynamite, but also wrote poetry and drama and could speak Russian, French, English and German by the age of 17. The five original prize categories reflect the interests closest to his heart.
  • Nobel died in 1896 but it took until 1901, following a legal battle over his will, before the first prizes were awarded.
Day 5, Abu Dhabi Test: At a glance

Moment of the day When Dilruwan Perera dismissed Yasir Shah to end Pakistan’s limp resistance, the Sri Lankans charged around the field with the fevered delirium of a side not used to winning. Trouble was, they had not. The delivery was deemed a no ball. Sri Lanka had a nervy wait, but it was merely a stay of execution for the beleaguered hosts.

Stat of the day – 5 Pakistan have lost all 10 wickets on the fifth day of a Test five times since the start of 2016. It is an alarming departure for a side who had apparently erased regular collapses from their resume. “The only thing I can say, it’s not a mitigating excuse at all, but that’s a young batting line up, obviously trying to find their way,” said Mickey Arthur, Pakistan’s coach.

The verdict Test matches in the UAE are known for speeding up on the last two days, but this was extreme. The first two innings of this Test took 11 sessions to complete. The remaining two were done in less than four. The nature of Pakistan’s capitulation at the end showed just how difficult the transition is going to be in the post Misbah-ul-Haq era.

RESULT

Arsenal 0 Chelsea 3
Chelsea: Willian (40'), Batshuayi (42', 49')

Race card for Super Saturday

4pm: Al Bastakiya Listed US$250,000 (Dh918,125) (Dirt) 1,900m.

4.35pm: Mahab Al Shimaal Group 3 $200,000 (D) 1,200m.

5.10pm: Nad Al Sheba Conditions $200,000 (Turf) 1,200m.

5.45pm: Burj Nahaar Group 3 $200,000 (D) 1,600m.

6.20pm: Jebel Hatta Group 1 $300,000 (T) 1,800m.

6.55pm: Al Maktoum Challenge Round 3 Group 1 $400,000 (D) 2,000m.

7.30pm: Dubai City of Gold Group 2 $250,000 (T) 2,410m.

TWISTERS

Director: Lee Isaac Chung

Starring: Glen Powell, Daisy Edgar-Jones, Anthony Ramos

Rating: 2.5/5

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The%20specs
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Avatar: Fire and Ash

Director: James Cameron

Starring: Sam Worthington, Sigourney Weaver, Zoe Saldana

Rating: 4.5/5

If you go
Where to stay: Courtyard by Marriott Titusville Kennedy Space Centre has unparalleled views of the Indian River. Alligators can be spotted from hotel room balconies, as can several rocket launch sites. The hotel also boasts cool space-themed decor.

When to go: Florida is best experienced during the winter months, from November to May, before the humidity kicks in.

How to get there: Emirates currently flies from Dubai to Orlando five times a week.
Profile

Company: Libra Project

Based: Masdar City, ADGM, London and Delaware

Launch year: 2017

Size: A team of 12 with six employed full-time

Sector: Renewable energy

Funding: $500,000 in Series A funding from family and friends in 2018. A Series B round looking to raise $1.5m is now live.

Ten tax points to be aware of in 2026

1. Domestic VAT refund amendments: request your refund within five years

If a business does not apply for the refund on time, they lose their credit.

2. E-invoicing in the UAE

Businesses should continue preparing for the implementation of e-invoicing in the UAE, with 2026 a preparation and transition period ahead of phased mandatory adoption. 

3. More tax audits

Tax authorities are increasingly using data already available across multiple filings to identify audit risks. 

4. More beneficial VAT and excise tax penalty regime

Tax disputes are expected to become more frequent and more structured, with clearer administrative objection and appeal processes. The UAE has adopted a new penalty regime for VAT and excise disputes, which now mirrors the penalty regime for corporate tax.

5. Greater emphasis on statutory audit

There is a greater need for the accuracy of financial statements. The International Financial Reporting Standards standards need to be strictly adhered to and, as a result, the quality of the audits will need to increase.

6. Further transfer pricing enforcement

Transfer pricing enforcement, which refers to the practice of establishing prices for internal transactions between related entities, is expected to broaden in scope. The UAE will shortly open the possibility to negotiate advance pricing agreements, or essentially rulings for transfer pricing purposes. 

7. Limited time periods for audits

Recent amendments also introduce a default five-year limitation period for tax audits and assessments, subject to specific statutory exceptions. While the standard audit and assessment period is five years, this may be extended to up to 15 years in cases involving fraud or tax evasion. 

8. Pillar 2 implementation 

Many multinational groups will begin to feel the practical effect of the Domestic Minimum Top-Up Tax (DMTT), the UAE's implementation of the OECD’s global minimum tax under Pillar 2. While the rules apply for financial years starting on or after January 1, 2025, it is 2026 that marks the transition to an operational phase.

9. Reduced compliance obligations for imported goods and services

Businesses that apply the reverse-charge mechanism for VAT purposes in the UAE may benefit from reduced compliance obligations. 

10. Substance and CbC reporting focus

Tax authorities are expected to continue strengthening the enforcement of economic substance and Country-by-Country (CbC) reporting frameworks. In the UAE, these regimes are increasingly being used as risk-assessment tools, providing tax authorities with a comprehensive view of multinational groups’ global footprints and enabling them to assess whether profits are aligned with real economic activity. 

Contributed by Thomas Vanhee and Hend Rashwan, Aurifer

Asia Cup 2018 final

Who: India v Bangladesh

When: Friday, 3.30pm, Dubai International Stadium

Watch: Live on OSN Cricket HD

The biog

Name: Mariam Ketait

Emirate: Dubai

Hobbies: I enjoy travelling, experiencing new things, painting, reading, flying, and the French language

Favourite quote: "Be the change you wish to see" - unknown

Favourite activity: Connecting with different cultures

THE SCORES

Ireland 125 all out

(20 overs; Stirling 72, Mustafa 4-18)

UAE 125 for 5

(17 overs, Mustafa 39, D’Silva 29, Usman 29)

UAE won by five wickets

It Was Just an Accident

Director: Jafar Panahi

Stars: Vahid Mobasseri, Mariam Afshari, Ebrahim Azizi, Hadis Pakbaten, Majid Panahi, Mohamad Ali Elyasmehr

Rating: 4/5

Honeymoonish
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Aggro%20Dr1ft
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MATCH INFO

Jersey 147 (20 overs) 

UAE 112 (19.2 overs)

Jersey win by 35 runs

Timeline

2012-2015

The company offers payments/bribes to win key contracts in the Middle East

May 2017

The UK SFO officially opens investigation into Petrofac’s use of agents, corruption, and potential bribery to secure contracts

September 2021

Petrofac pleads guilty to seven counts of failing to prevent bribery under the UK Bribery Act

October 2021

Court fines Petrofac £77 million for bribery. Former executive receives a two-year suspended sentence 

December 2024

Petrofac enters into comprehensive restructuring to strengthen the financial position of the group

May 2025

The High Court of England and Wales approves the company’s restructuring plan

July 2025

The Court of Appeal issues a judgment challenging parts of the restructuring plan

August 2025

Petrofac issues a business update to execute the restructuring and confirms it will appeal the Court of Appeal decision

October 2025

Petrofac loses a major TenneT offshore wind contract worth €13 billion. Holding company files for administration in the UK. Petrofac delisted from the London Stock Exchange

November 2025

180 Petrofac employees laid off in the UAE

MATCH INFO

Euro 2020 qualifier

Ukraine 2 (Yaremchuk 06', Yarmolenko 27')

Portugal 1 (Ronaldo 72' pen)

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What you as a drone operator need to know

A permit and licence is required to fly a drone legally in Dubai.

Sanad Academy is the United Arab Emirate’s first RPA (Remotely Piloted Aircraft) training and certification specialists endorsed by the Dubai Civil Aviation authority.

It is responsible to train, test and certify drone operators and drones in UAE with DCAA Endorsement.

“We are teaching people how to fly in accordance with the laws of the UAE,” said Ahmad Al Hamadi, a trainer at Sanad.

“We can show how the aircraft work and how they are operated. They are relatively easy to use, but they need responsible pilots.

“Pilots have to be mature. They are given a map of where they can and can’t fly in the UAE and we make these points clear in the lectures we give.

“You cannot fly a drone without registration under any circumstances.”

Larger drones are harder to fly, and have a different response to location control. There are no brakes in the air, so the larger drones have more power.

The Sanad Academy has a designated area to fly off the Al Ain Road near Skydive Dubai to show pilots how to fly responsibly.

“As UAS technology becomes mainstream, it is important to build wider awareness on how to integrate it into commerce and our personal lives,” said Major General Abdulla Khalifa Al Marri, Commander-in-Chief, Dubai Police.

“Operators must undergo proper training and certification to ensure safety and compliance.

“Dubai’s airspace will undoubtedly experience increased traffic as UAS innovations become commonplace, the Forum allows commercial users to learn of best practice applications to implement UAS safely and legally, while benefitting a whole range of industries.”

The Birkin bag is made by Hermès. 
It is named after actress and singer Jane Birkin
Noone from Hermès will go on record to say how much a new Birkin costs, how long one would have to wait to get one, and how many bags are actually made each year.

Other workplace saving schemes
  • The UAE government announced a retirement savings plan for private and free zone sector employees in 2023.
  • Dubai’s savings retirement scheme for foreign employees working in the emirate’s government and public sector came into effect in 2022.
  • National Bonds unveiled a Golden Pension Scheme in 2022 to help private-sector foreign employees with their financial planning.
  • In April 2021, Hayah Insurance unveiled a workplace savings plan to help UAE employees save for their retirement.
  • Lunate, an Abu Dhabi-based investment manager, has launched a fund that will allow UAE private companies to offer employees investment returns on end-of-service benefits.
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Updated: July 03, 2024, 7:17 AM