Universities work on lecturers' language skills



DUBAI // Walk around the staff or student common room in a Dubai university, and the chances are you will hear a score of different languages. It is a sign of the emirate's diversity - but can also present a massive barrier to teaching.

While some universities have been slow to get to grips with the problem, many are now doing so, instituting extra language and communication courses to help lecturers get their point across.

As student representative at the Middlesex University, Dubai Pooja Varma, 20, is well aware of the problem.

"Last year there was a statistics teacher and a law teacher that people said they couldn't understand," she said. "But the problems were raised through the system of student feedback forms and things actually got taken care of quickly."

All lecturers at the university, a branch campus of the UK institution, are now required to take master's teaching qualifications, to ensure that the students - of more than 50 nationalities - can comprehend what they are being taught.

At the University of Wollongong in Dubai, Raymi van der Spek, the executive director, said language problems are inevitable.

"We've got around 100 nationalities in our student body and 30 on our teaching staff. For many of them, English isn't their first language.

"While someone is doing a PhD they are not focused on teaching and learning but on their subject matter, so they've never received any formal training. This is a universal problem in [university] teaching."

Wollongong offers professional development training which includes skills such as language, communication and presentation.

"We rely on student feedback which we do every year to know what problems the students are dealing with [like language]," Mr van der Spek said.

Chris Burgoyne is the student president at Heriot-Watt University in Dubai. "Sometimes there are language and communication problems between the lecturers and students," he said. Such problems are usually aired during student assessments each term.

Abdulrahman Farrag, 19, a second-year mechanical engineering student and student council member, said lecturers' thick accents can be tricky, "especially if they speak quickly".

Lecturers at Heriot-Watt now have to complete a two-year teaching course that includes language issues. "It's made a big difference," Mr Burgoyne said.

Dr Warren Fox, head of higher education at the Knowledge and Human Development Authority in Dubai, which licenses and regulates free zone universities, wants more institutions to put their staff through language courses.

"If you're going to teach, you really need to take language training," he said. "It's a serious issue. When students are complaining, you've got to listen."

Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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Round 2: January 22-23, Yas Marina Circuit – Abu Dhabi
 
Round 3: February 7-9, Dubai Autodrome – Dubai
 
Round 4: February 14-16, Yas Marina Circuit – Abu Dhabi
 
Round 5: February 25-27, Jeddah Corniche Circuit – Saudi Arabia
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Focus on gratitude: And do so deeply, he says. “Think of one to three things a day that you’re grateful for. It needs to be specific, too, don’t just say ‘air.’ Really think about it. If you’re grateful for, say, what your parents have done for you, that will motivate you to do more for the world.”

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Dr Afridi's warning signs of digital addiction

Spending an excessive amount of time on the phone.

Neglecting personal, social, or academic responsibilities.

Losing interest in other activities or hobbies that were once enjoyed.

Having withdrawal symptoms like feeling anxious, restless, or upset when the technology is not available.

Experiencing sleep disturbances or changes in sleep patterns.

What are the guidelines?

Under 18 months: Avoid screen time altogether, except for video chatting with family.

Aged 18-24 months: If screens are introduced, it should be high-quality content watched with a caregiver to help the child understand what they are seeing.

Aged 2-5 years: Limit to one-hour per day of high-quality programming, with co-viewing whenever possible.

Aged 6-12 years: Set consistent limits on screen time to ensure it does not interfere with sleep, physical activity, or social interactions.

Teenagers: Encourage a balanced approach – screens should not replace sleep, exercise, or face-to-face socialisation.

Source: American Paediatric Association
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  • Create a savings and investments union to help companies access capital
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