Diamonds on display at a De Beers sightholder sale in Gaborone, Botswana. The company is considering a shake-up of its business practices, including the way in which it sets prices, according to an internatl company memo. Reuters
Diamonds on display at a De Beers sightholder sale in Gaborone, Botswana. The company is considering a shake-up of its business practices, including the way in which it sets prices, according to an internatl company memo. Reuters
Diamonds on display at a De Beers sightholder sale in Gaborone, Botswana. The company is considering a shake-up of its business practices, including the way in which it sets prices, according to an internatl company memo. Reuters
Diamonds on display at a De Beers sightholder sale in Gaborone, Botswana. The company is considering a shake-up of its business practices, including the way in which it sets prices, according to an in

De Beers looks to restructure as diamond sales plummet


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De Beers is considering ways to restructure mines, expand in jewellery and overhaul diamond sales, as the world’s biggest and oldest producer rethinks its entire business in an industry left paralysed by the pandemic.

The company founded by British imperialist Cecil Rhodes in the late 1800s was under pressure even before the coronavirus to reform. While De Beers boasts one of the world’s most powerful luxury brands, it remains tied to traditions that in some cases have barely changed for decades. Chief executive Bruce Cleaver began a modernisation process after taking over in 2016, and those efforts will be expanded and accelerated.

With the entire industry brought to a halt by the pandemic, De Beers sold just $56 million (Dh205.7m) of rough diamonds in the second quarter, down about 96 per cent from a year earlier. RBC Capital Markets expects the company to post a $100m loss in the first half of the year.

In a letter to staff last week, Mr Cleaver outlined a list of ways the company, owned by Anglo American, can narrow the gap between its revenue and costs. These range from selling rough stones “more quickly and in a more integrated way”, to rethinking how it recovers diamonds, according to a copy of the letter seen by Bloomberg. Diamond demand is likely to fall in the near term, he said.

“Covid-19 has compounded and exacerbated difficulties that already existed in the diamond world,” Mr Cleaver said. “These difficulties, which have inhibited our growth over the past several years, have become even more urgent to address. They require us to act now to protect the short-term health of the business while refocusing and reorienting it to realise our long-term potential.”

The details of the changes are still being worked out, Mr Cleaver said. However, the process is likely to involve job cuts, according to people familiar with the matter.

A De Beers spokesman declined to comment.

One longstanding tradition is the way the company sells its diamonds. De Beers holds what it calls “sights”, during which its 80-odd accredited customers fly to Botswana for about a week, where they inspect and purchase stones. The company sets the prices and its customers, known as sightholders, are not able to negotiate, a policy that has frustrated many of its customers in recent years.

Overall, it’s become clear the company needs to accelerate changes to the way it operates, Mr Cleaver said.

“We are now working through a process to start to shape an organisation that is better equipped and empowered to deliver this change,” he said. “It won’t be easy for any of us. We will, very likely, come out of this a more focused and more connected business.”

Why it pays to compare

A comparison of sending Dh20,000 from the UAE using two different routes at the same time - the first direct from a UAE bank to a bank in Germany, and the second from the same UAE bank via an online platform to Germany - found key differences in cost and speed. The transfers were both initiated on January 30.

Route 1: bank transfer

The UAE bank charged Dh152.25 for the Dh20,000 transfer. On top of that, their exchange rate margin added a difference of around Dh415, compared with the mid-market rate.

Total cost: Dh567.25 - around 2.9 per cent of the total amount

Total received: €4,670.30 

Route 2: online platform

The UAE bank’s charge for sending Dh20,000 to a UK dirham-denominated account was Dh2.10. The exchange rate margin cost was Dh60, plus a Dh12 fee.

Total cost: Dh74.10, around 0.4 per cent of the transaction

Total received: €4,756

The UAE bank transfer was far quicker – around two to three working days, while the online platform took around four to five days, but was considerably cheaper. In the online platform transfer, the funds were also exposed to currency risk during the period it took for them to arrive.

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