When the Covid-19 crisis hit the UAE earlier this year, I had just taken on a new project that involved working closely with a client on a daily basis.
Little did I know then how the crisis would affect the global economy and how we work. The project that my client and my team were supposed to work on shifted completely online. Since our project depended on us being together in the same physical space and we were unable to meet for months, the launch date was delayed for a year.
As an entrepreneur committed to developing my leadership skills, there is only so much that books and seminars can do to prepare you. I could not anticipate this situation or the way it affected my leadership, but it taught me important lessons that would help us navigate a crisis.
Adaptation is key to business survival: The Covid-19 crisis showed us that we really cannot predict what will happen tomorrow. Rules change all the time to adapt to the situation, and so will our business strategies. For an organised and a goal-oriented individual who meticulously plans every detail, being unsure of how the next month would turn out was challenging and humbling. This crisis showed me that it was OK to keep changing our plans. It does not mean that we failed to plan well, or that we're not good leaders, but we are adapting to the situation. Adaptation is an important survival skill during uncertainty. By adapting fast, we are serving our business and protecting it against failure.
Act fast: Similar to how fast the regulations and the information available about the virus changed, so should your decision process. Taking as much time as you need is a luxury that you cannot always afford, especially during uncertain times. Learning how to act fast and pivoting would not only save you from making serious mistakes, but will also help you save money and your business in the long run.
It is absolutely fine to not know everything and seek help: For a while, I felt lost and did not know how I should go about planning a long-term strategy for one of my clients. I needed advice and I realised that it was fine to be lost, because everyone else was. So, I decided to reach out to other entrepreneurs about it. I felt at ease knowing that I wasn't the only one feeling that way, but was also able to come up with a solution faster when I asked people with a fresh perspective about my situation.
Great leaders are compassionate and supportive: Shifting to working from home and not being able to see team members has been challenging for many, especially to those who haven't embraced digital tools. It is during these difficult times that your team needs you the most. Even if your team can't see you face-to-face, you can still inspire and motivate them from afar. Gestures such as offering to be there to listen to their concerns through an open-door policy or providing well-being support and more flexible work options could go a long way with your team. My grandmother always told me that people cherish your actions more during challenging times, and that kindness is an investment that yields long-term results.
Serve your community: Businesses aren't separated from communities, and this is why they should serve their community members during good and tough times. Great business leaders are those who put their community first, whether by accommodating their clients in a safe environment, or by dedicating a certain percentage of their profits towards community initiatives.
As humanity overcomes this crisis, the definition of leadership and what constitutes a great leader will change. The leaders of tomorrow are those who can guide their team through uncertainty, act fast, seek help when needed, while being there for the team as their team is there for them.
Manar Al Hinai is an award-winning Emirati journalist and entrepreneur, who manages her marketing and communications company in Abu Dhabi
THE BIO: Martin Van Almsick
Hometown: Cologne, Germany
Family: Wife Hanan Ahmed and their three children, Marrah (23), Tibijan (19), Amon (13)
Favourite dessert: Umm Ali with dark camel milk chocolate flakes
Favourite hobby: Football
Breakfast routine: a tall glass of camel milk
COMPANY PROFILE
Founders: Alhaan Ahmed, Alyina Ahmed and Maximo Tettamanzi
Total funding: Self funded
COMPANY%20PROFILE
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More on Quran memorisation:
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Business Insights
- As per the document, there are six filing options, including choosing to report on a realisation basis and transitional rules for pre-tax period gains or losses.
- SMEs with revenue below Dh3 million per annum can opt for transitional relief until 2026, treating them as having no taxable income.
- Larger entities have specific provisions for asset and liability movements, business restructuring, and handling foreign permanent establishments.
MATCH INFO
Watford 2 (Sarr 50', Deeney 54' pen)
Manchester United 0
2024%20Dubai%20Marathon%20Results
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The Sand Castle
Director: Matty Brown
Stars: Nadine Labaki, Ziad Bakri, Zain Al Rafeea, Riman Al Rafeea
Rating: 2.5/5
COMPANY PROFILE
Name: HyperSpace
Started: 2020
Founders: Alexander Heller, Rama Allen and Desi Gonzalez
Based: Dubai, UAE
Sector: Entertainment
Number of staff: 210
Investment raised: $75 million from investors including Galaxy Interactive, Riyadh Season, Sega Ventures and Apis Venture Partners
Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.
Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.
“Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.
Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.
“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.
Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.
From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.
Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.
BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.
Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.
Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.
“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.
Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.
“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.
“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”
The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”
Race card
1.30pm: Handicap (PA) Dh 50,000 (Dirt) 1,400m
2pm: Handicap (TB) Dh 84,000 (D) 1,400m
2.30pm: Maiden (TB) Dh 60,000 (D) 1,200m
3pm: Conditions (TB) Dh 100,000 (D) 1.950m
3.30pm: Handicap (TB) Dh 76,000 (D) 1,800m
4pm: Maiden (TB) Dh 60,000 (D) 1,600m
4.30pm: Handicap (TB) Dh 68,000 (D) 1,000m
TO A LAND UNKNOWN
Director: Mahdi Fleifel
Starring: Mahmoud Bakri, Aram Sabbah, Mohammad Alsurafa
Rating: 4.5/5
THE SPECS
Engine: 6.75-litre twin-turbocharged V12 petrol engine
Power: 420kW
Torque: 780Nm
Transmission: 8-speed automatic
Price: From Dh1,350,000
On sale: Available for preorder now
RACE CARD
5pm: Maiden (PA) Dh80,000 1,400m
5.30pm: Maiden (PA) Dh80,000 1,200m
6pm: Arabian Triple Crown Round-1 (PA) Listed Dh230,000 1,600m
6.30pm: HH The President’s Cup (PA) Group 1 Dh2.5million 2,200m
7pm: HH The President’s Cup (TB) Listed Dh380,000 1,400m
7.30pm: Wathba Stallions Cup (PA) Handicap Dh70,000 1,200m.