Middle-East's first drive-thru bank opens in Dubai


Alice Haine
  • English
  • Arabic

We've all heard of drive-thru wedding ceremonies, drive-thru burger joints and even drive-thru funeral parlours. Now, Dubai has its very own drive-thru bank. Al Hilal, an Abu-Dhabi based Islamic bank, launched the Middle East's first "money-station" this week at its new Jumeirah bank on Dubai's Al Wasl Road. The customer simply drives into a lane, speaks to the teller onscreen and then inserts cash, application forms or cheques into a specially designed plastic capsule and presses send. The transparent capsule then shoots - sci-fi style - up a transparent tube to the teller. You can then bop along to the radio while your transaction is dealt with and wait until the capsule shoots back down the tube with your receipts, cash or new bank card in it. Crazy, but true. It's the first service of it's kind in the Middle East, with the tube-banking concept inspired by similar services in the US, but is Dubai, or even the UAE, ready for such a concept? "Dubai is a city that has always been at the forefront of innovation and this is another innovation that fits very well within its DNA " says Mohamed Berro, the group chief executive of Al Hilal bank. "Customers can carry out complete banking transactions without getting out of the car. With three drive-thru lanes to choose from and the option to still go into the bank if you want a face-to-face meeting, this should avoid any queues. And for those worried about security, Mr Berro says the risk of having your transaction interrupted by a hardened criminal are about as high as they would be at any ATM, plus there will be security on hand outside the bank. As someone with two young children, I can certainly see huge advantages with something like this. Imagine not having to unload and then reload the children while you pay in cheques or apply for a car loan. Sounds like bliss to me. And, of course, in a very competitive consumer banking market, it makes sense for Al Hilal to have a gimmick like this up its sleeve.

Key facilities
  • Olympic-size swimming pool with a split bulkhead for multi-use configurations, including water polo and 50m/25m training lanes
  • Premier League-standard football pitch
  • 400m Olympic running track
  • NBA-spec basketball court with auditorium
  • 600-seat auditorium
  • Spaces for historical and cultural exploration
  • An elevated football field that doubles as a helipad
  • Specialist robotics and science laboratories
  • AR and VR-enabled learning centres
  • Disruption Lab and Research Centre for developing entrepreneurial skills
MATCH INFO

What: Brazil v South Korea
When: Tonight, 5.30pm
Where: Mohamed bin Zayed Stadium, Abu Dhabi
Tickets: www.ticketmaster.ae

Most sought after workplace benefits in the UAE
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  • Financial well-being incentives 
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UAE currency: the story behind the money in your pockets
Types of fraud

Phishing: Fraudsters send an unsolicited email that appears to be from a financial institution or online retailer. The hoax email requests that you provide sensitive information, often by clicking on to a link leading to a fake website.

Smishing: The SMS equivalent of phishing. Fraudsters falsify the telephone number through “text spoofing,” so that it appears to be a genuine text from the bank.

Vishing: The telephone equivalent of phishing and smishing. Fraudsters may pose as bank staff, police or government officials. They may persuade the consumer to transfer money or divulge personal information.

SIM swap: Fraudsters duplicate the SIM of your mobile number without your knowledge or authorisation, allowing them to conduct financial transactions with your bank.

Identity theft: Someone illegally obtains your confidential information, through various ways, such as theft of your wallet, bank and utility bill statements, computer intrusion and social networks.

Prize scams: Fraudsters claiming to be authorised representatives from well-known organisations (such as Etisalat, du, Dubai Shopping Festival, Expo2020, Lulu Hypermarket etc) contact victims to tell them they have won a cash prize and request them to share confidential banking details to transfer the prize money.

* Nada El Sawy

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TOURNAMENT INFO

Fixtures
Sunday January 5 - Oman v UAE
Monday January 6 - UAE v Namibia
Wednesday January 8 - Oman v Namibia
Thursday January 9 - Oman v UAE
Saturday January 11 - UAE v Namibia
Sunday January 12 – Oman v Namibia

UAE squad
Ahmed Raza (captain), Rohan Mustafa, Mohammed Usman, CP Rizwan, Waheed Ahmed, Zawar Farid, Darius D’Silva, Karthik Meiyappan, Jonathan Figy, Vriitya Aravind, Zahoor Khan, Junaid Siddique, Basil Hameed, Chirag Suri

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Range: 400km

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Stars: Ajith Kumar, Arjun Sarja, Trisha Krishnan, Regina Cassandra

Rating: 4/5

 

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While you're here
Dubai Bling season three

Cast: Loujain Adada, Zeina Khoury, Farhana Bodi, Ebraheem Al Samadi, Mona Kattan, and couples Safa & Fahad Siddiqui and DJ Bliss & Danya Mohammed 

Rating: 1/5

WORLD CUP FINAL

England v South Africa

Yokohama International Stadium, Tokyo

Saturday, kick-off 1pm (UAE)

Sunday's Super Four matches

Dubai, 3.30pm
India v Pakistan

Abu Dhabi, 3.30pm
Bangladesh v Afghanistan

Key products and UAE prices

iPhone XS
With a 5.8-inch screen, it will be an advance version of the iPhone X. It will be dual sim and comes with better battery life, a faster processor and better camera. A new gold colour will be available.
Price: Dh4,229

iPhone XS Max
It is expected to be a grander version of the iPhone X with a 6.5-inch screen; an inch bigger than the screen of the iPhone 8 Plus.
Price: Dh4,649

iPhone XR
A low-cost version of the iPhone X with a 6.1-inch screen, it is expected to attract mass attention. According to industry experts, it is likely to have aluminium edges instead of stainless steel.
Price: Dh3,179

Apple Watch Series 4
More comprehensive health device with edge-to-edge displays that are more than 30 per cent bigger than displays on current models.