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The Debt Panel: 'My salary is unstable and I survive on credit for expenses. How can I make my finances more secure?'


Felicity Glover
  • English
  • Arabic

I lost my salaried job with a UAE bank a year ago and took up a commission-only job. My wife earns a monthly salary of Dh5,000, but it is not regular and there are often arrears of several months.

We have two school-age children. During some months, I am able to earn around Dh7,000 to Dh8,000 in commissions. But other months, my family and I have to survive on my four credit cards. I use one to settle the other cards' dues and also use them to manage our expenses, including house rent, school fees and other miscellaneous costs and bills.

Since I worked in a bank, I feel that I am disciplined in using my credit cards. However, it is getting increasingly difficult to manage our budget and family expenses this way and I am worried that our debt will become unmanageable, particularly with all the financial uncertainty caused by the Covid-19 pandemic. How can I improve our financial situation and make it more stable? BN, Sharjah

Debt panellist 1: Philip King, head of retail banking at Abu Dhabi Islamic Bank

Your worries are valid – this is indeed an unprecedented time filled with many uncertainties. However, it is great to see that you are being responsible and trying to minimise the risk of defaulting on your debt, as well as exploring more sustainable and long-term solutions for your financial situation.

Cards are typically beneficial for short-term financing needs or emergencies, but it could be detrimental in the long term as it brings potential pitfalls such as overspending, high interest rates and unpaid balances that have a direct impact on credit scores. In your case, using your card to settle dues of another is not a sustainable solution and will ultimately lead you to a vicious cycle of borrowing.

Firstly, you should familiarise yourself with the separate sets of terms and conditions for each of your cards, such as their limits, balances, due dates and interest rates. If you skip a card payment, you are at risk of hefty late payment charges and penalties, which also end up inflating your debt.

Over-reliance on credit cards has become a serious problem for many residents like yourself in the midst of this pandemic

Therefore, you must inform your bank immediately when you are at risk of defaulting on a payment. You can also request if it is possible to have instalment deferrals to allow you to take a short-term break from repayments.

Living with debt and an unpredictable income can certainly be distressing. In order to establish a sound financial footing, it would be helpful for you to seek alternative avenues to improve your income. This may mean finding a job with a fixed monthly income that will offer you long-term stability and help lessen your reliance on credit cards.

It is also highly recommended that you decrease your expenditure as much as possible through stringent budgeting, selling assets to raise funds, or even contacting family from home for financial assistance during this difficult time. Interest-free borrowing from friends or relatives will allow you to reduce your debts and avoid a further snowballing effect.

Debt panellist 2: Ambareen Musa, founder and chief executive of Souqalmal.com

Over-reliance on credit cards has become a serious problem for many residents like yourself in the midst of this pandemic. Being cash-strapped because of pay cuts, unpaid leave and redundancies has left people struggling to find ways to manage their expenses, with many turning to credit cards for respite. But depending on credit cards to pay for everyday expenses is not a sustainable solution in the long term.

Since you have multiple credit cards, you could consider transferring the combined or majority of the outstanding balances to the card with the lowest interest rate or one that offers you a zero interest rate for the first few months.

Speak to all of your credit card providers to see if this is a workable solution for you. You could also try to negotiate a fixed-interest fixed-tenure repayment plan on your credit cards to at least get rid of the accumulating interest.

It is crucial to get out of the cycle of accumulating interest that comes with credit card debt, which tends to accumulate faster due to exorbitant interest rates averaging close to 40 per cent annually.

Explore options like getting an interest-free loan from family members who are willing to help. And if you have any previous savings that you can tap into or an asset that you can sell, you can use this additional money to pay off some of the highest-interest debt sooner.

To generate some extra income, could you and your wife look into finding another source of income, such as part-time or freelance work? The additional income can be used to pay off your credit card debts more quickly.

Your current financial situation also calls for making cutbacks wherever you can. Make a list of your monthly expenses and see where you can save.

Whatever you are able to save must go towards paying off your credit cards one by one. Pick a debt repayment strategy that works for you. You could try the "debt snowball" method and pay off the smallest credit card balance first. Alternatively, you could go with the "debt stacking" method and pay off the credit card debt with the highest interest rate first.

Debt panellist 3: Stuart Ritchie, director of wealth advice at AES

It’s great to hear you are looking at ways to improve your financial situation. This is an important first step in getting better control of your family’s finances.

There are a few options to help free yourself of your current credit card debt. First, you can try to pay off at least one of the cards in the next few months. Either you can look to pay off the one with the lowest limit, or the one with the highest fees.

Once one card is closed, take the money you would have used on the charges to pay into the remaining cards. Increasing the amount you pay back will allow you to pay your cards off sooner.

Your other option is to consider a consolidation loan to cover all your cards. You can then choose a loan repayment term that fits within your budget and will work out to be much more affordable than the individual credit card fees you’re paying each month. However, it’s important to note that should you choose this option, your cards may be closed and not available for future use.

Finally, a last resort may be to negotiate your rent with your landlord or find a more affordable place to live. By cutting down on your rent, and ultimately your utility bills, you’ll free up more cash to use to survive on or to pay off your credit cards. I hope this helps to set you on your way towards a better future.

The Debt Panel is a weekly column to help readers tackle their debts more effectively. If you have a question for the panel, write to pf@thenational.ae

MOUNTAINHEAD REVIEW

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Director: Jesse Armstrong

Rating: 3.5/5

In numbers: China in Dubai

The number of Chinese people living in Dubai: An estimated 200,000

Number of Chinese people in International City: Almost 50,000

Daily visitors to Dragon Mart in 2018/19: 120,000

Daily visitors to Dragon Mart in 2010: 20,000

Percentage increase in visitors in eight years: 500 per cent

Quick pearls of wisdom

Focus on gratitude: And do so deeply, he says. “Think of one to three things a day that you’re grateful for. It needs to be specific, too, don’t just say ‘air.’ Really think about it. If you’re grateful for, say, what your parents have done for you, that will motivate you to do more for the world.”

Know how to fight: Shetty married his wife, Radhi, three years ago (he met her in a meditation class before he went off and became a monk). He says they’ve had to learn to respect each other’s “fighting styles” – he’s a talk it-out-immediately person, while she needs space to think. “When you’re having an argument, remember, it’s not you against each other. It’s both of you against the problem. When you win, they lose. If you’re on a team you have to win together.” 

Keep it fun and engaging

Stuart Ritchie, director of wealth advice at AES International, says children cannot learn something overnight, so it helps to have a fun routine that keeps them engaged and interested.

“I explain to my daughter that the money I draw from an ATM or the money on my bank card doesn’t just magically appear – it’s money I have earned from my job. I show her how this works by giving her little chores around the house so she can earn pocket money,” says Mr Ritchie.

His daughter is allowed to spend half of her pocket money, while the other half goes into a bank account. When this money hits a certain milestone, Mr Ritchie rewards his daughter with a small lump sum.

He also recommends books that teach the importance of money management for children, such as The Squirrel Manifesto by Ric Edelman and Jean Edelman.

The story in numbers

18

This is how many recognised sects Lebanon is home to, along with about four million citizens

450,000

More than this many Palestinian refugees are registered with UNRWA in Lebanon, with about 45 per cent of them living in the country’s 12 refugee camps

1.5 million

There are just under 1 million Syrian refugees registered with the UN, although the government puts the figure upwards of 1.5m

73

The percentage of stateless people in Lebanon, who are not of Palestinian origin, born to a Lebanese mother, according to a 2012-2013 study by human rights organisation Frontiers Ruwad Association

18,000

The number of marriages recorded between Lebanese women and foreigners between the years 1995 and 2008, according to a 2009 study backed by the UN Development Programme

77,400

The number of people believed to be affected by the current nationality law, according to the 2009 UN study

4,926

This is how many Lebanese-Palestinian households there were in Lebanon in 2016, according to a census by the Lebanese-Palestinian dialogue committee

UAE currency: the story behind the money in your pockets
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Rating: 4/5

A Prayer Before Dawn

Director: Jean-Stephane Sauvaire

Starring: Joe Cole, Somluck Kamsing, Panya Yimmumphai

Three stars

Superpower%20
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Fund-raising tips for start-ups

Develop an innovative business concept

Have the ability to differentiate yourself from competitors

Put in place a business continuity plan after Covid-19

Prepare for the worst-case scenario (further lockdowns, long wait for a vaccine, etc.) 

Have enough cash to stay afloat for the next 12 to 18 months

Be creative and innovative to reduce expenses

Be prepared to use Covid-19 as an opportunity for your business

* Tips from Jassim Al Marzooqi and Walid Hanna

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