The British Library is experiencing a major technology failure caused by a cyber-attack. Getty Images
The British Library is experiencing a major technology failure caused by a cyber-attack. Getty Images
The British Library is experiencing a major technology failure caused by a cyber-attack. Getty Images
The British Library is experiencing a major technology failure caused by a cyber-attack. Getty Images

British Library tech failure nine days after cyber-attack


Marwa Hassan
  • English
  • Arabic

The British Library is continuing to experience a major technology failure caused by a cyber-attack that occurred nine days ago.

The attack, on October 31, has led to widespread disruption of the library's online systems and services, including its website and certain on-site services such as Wi-Fi connectivity. The building remained open as usual.

A spokesperson for the British Library said that they are actively working with the National Cyber Security Centre and cyber security specialists to address the situation and to restore services as soon as possible.

However, the disruption is expected to last for several weeks.

What services are available

Despite the digital challenges, the British Library's buildings remain open to the public.

The Reading Rooms are open for personal study.

Access to collection items that were ordered into the Reading Rooms on or before October 28 is still possible.

A very limited manual ordering process for collection items is available in London using printed catalogues for items located in St Pancras.

Reader Registration is ongoing, with the issuance of temporary passes which may offer different levels of access for new or previous readers.

The library's cafes, restaurant and shops are operating normally, with the cafes and restaurant accepting card and cash payments. The shop and bookshop are currently accepting cash only, although card transactions can still be processed through the online shop.

Additionally, all scheduled public events are proceeding, including a scheduled exhibition “Fantasy: Realms of Imagination”. Tickets for this exhibition can be bought on-site with cash.

The Family Station and educational courses and events will continue as planned.

For business support, the Business and IP Centre at St Pancras is open, with services and events still available online and in-person at regional libraries throughout the UK.

While the investigation into the cyber-attack is ongoing, the British Library is not able to provide more detailed information at this time.

What is a robo-adviser?

Robo-advisers use an online sign-up process to gauge an investor’s risk tolerance by feeding information such as their age, income, saving goals and investment history into an algorithm, which then assigns them an investment portfolio, ranging from more conservative to higher risk ones.

These portfolios are made up of exchange traded funds (ETFs) with exposure to indices such as US and global equities, fixed-income products like bonds, though exposure to real estate, commodity ETFs or gold is also possible.

Investing in ETFs allows robo-advisers to offer fees far lower than traditional investments, such as actively managed mutual funds bought through a bank or broker. Investors can buy ETFs directly via a brokerage, but with robo-advisers they benefit from investment portfolios matched to their risk tolerance as well as being user friendly.

Many robo-advisers charge what are called wrap fees, meaning there are no additional fees such as subscription or withdrawal fees, success fees or fees for rebalancing.

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The number of Chinese people living in Dubai: An estimated 200,000

Number of Chinese people in International City: Almost 50,000

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Percentage increase in visitors in eight years: 500 per cent

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How to join and use Abu Dhabi’s public libraries

• There are six libraries in Abu Dhabi emirate run by the Department of Culture and Tourism, including one in Al Ain and Al Dhafra.

• Libraries are free to visit and visitors can consult books, use online resources and study there. Most are open from 8am to 8pm on weekdays, closed on Fridays and have variable hours on Saturdays, except for Qasr Al Watan which is open from 10am to 8pm every day.

• In order to borrow books, visitors must join the service by providing a passport photograph, Emirates ID and a refundable deposit of Dh400. Members can borrow five books for three weeks, all of which are renewable up to two times online.

• If users do not wish to pay the fee, they can still use the library’s electronic resources for free by simply registering on the website. Once registered, a username and password is provided, allowing remote access.

• For more information visit the library network's website.

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Women & Power: A Manifesto

Mary Beard

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What can victims do?

Always use only regulated platforms

Stop all transactions and communication on suspicion

Save all evidence (screenshots, chat logs, transaction IDs)

Report to local authorities

Warn others to prevent further harm

Courtesy: Crystal Intelligence

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Updated: November 09, 2023, 10:39 AM`