Instagram apologised on Monday after thousands of users reported having their accounts suspended with no explanation.
The company issued a statement on Twitter following reports that the app was experiencing a glitch that has left users unable to gain access to their accounts.
“We're aware that some of you are having issues accessing your Instagram account. We're looking into it and apologise for the inconvenience. #instagramdown,” the company said in its tweet.
Website Downdetector, which tracks issues with social media sites, said the problems started shortly after 4pm UAE time, with a huge spike at about 5pm.
The issues seem to be affecting users around the globe and Downdetector showed a high number of complaints from users in Dubai and Abu Dhabi.
Globally, there have been close to 8,000 complaints in the past hour.
Instagram users have also taken to Twitter to report complaints.
“Did anyone else's Instagram just get suspended for no reason? And now Instagram won't even bother to let you appeal it just gives you an error?” one user wrote.
Another said: “@instagram what is going on? My account literally got suspended for no reason I did not violate any community guidelines, and when I try to verify the code it’s just giving me a loading error. Is anybody else having this problem? #Instagram #instagramdown”
The hashtag #Instagramdown is currently trending on Twitter, with 23,000 tweets on the topic.
People having their accounts suspended will also mean that users will experience a significant drop in their number of followers.
“My Instagram account has just lost 1,000 followers in one go. Is this happening to anyone else #instagramdown.” one user wrote.
“Followers decreasing @instagram. Is it a glitch? Is anyone facing the same issues?” another user said.
Other users are reporting a surge in “bot accounts” following them and finding that names of their group chats have disappeared.
The issues come a week after fellow Meta-owned platform WhatsApp faced issues, with users unable to send and receive messages for more than two hours on Tuesday.
The issue affected users around the globe, with more than 10,000 people in the UAE reporting problems.
UAE v Gibraltar
What: International friendly
When: 7pm kick off
Where: Rugby Park, Dubai Sports City
Admission: Free
Online: The match will be broadcast live on Dubai Exiles’ Facebook page
UAE squad: Lucas Waddington (Dubai Exiles), Gio Fourie (Exiles), Craig Nutt (Abu Dhabi Harlequins), Phil Brady (Harlequins), Daniel Perry (Dubai Hurricanes), Esekaia Dranibota (Harlequins), Matt Mills (Exiles), Jaen Botes (Exiles), Kristian Stinson (Exiles), Murray Reason (Abu Dhabi Saracens), Dave Knight (Hurricanes), Ross Samson (Jebel Ali Dragons), DuRandt Gerber (Exiles), Saki Naisau (Dragons), Andrew Powell (Hurricanes), Emosi Vacanau (Harlequins), Niko Volavola (Dragons), Matt Richards (Dragons), Luke Stevenson (Harlequins), Josh Ives (Dubai Sports City Eagles), Sean Stevens (Saracens), Thinus Steyn (Exiles)
The biog
Favourite book: You Are the Placebo – Making your mind matter, by Dr Joe Dispenza
Hobby: Running and watching Welsh rugby
Travel destination: Cyprus in the summer
Life goals: To be an aspirational and passionate University educator, enjoy life, be healthy and be the best dad possible.
COMPANY PROFILE
Name: Lamsa
Founder: Badr Ward
Launched: 2014
Employees: 60
Based: Abu Dhabi
Sector: EdTech
Funding to date: $15 million
'The Batman'
Stars:Robert Pattinson
Director:Matt Reeves
Rating: 5/5
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Name: Hassan Mohsen Elhais
Position: legal consultant with Al Rowaad Advocates and Legal Consultants
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Price, base Dh379,000
Engine 2.9-litre, twin-turbo V6
Gearbox eight-speed automatic
Power 503bhp
Torque 443Nm
On sale now
England's all-time record goalscorers:
Wayne Rooney 53
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Gary Lineker 48
Jimmy Greaves 44
Michael Owen 40
Tom Finney 30
Nat Lofthouse 30
Alan Shearer 30
Viv Woodward 29
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Know your camel milk:
Flavour: Similar to goat’s milk, although less pungent. Vaguely sweet with a subtle, salty aftertaste.
Texture: Smooth and creamy, with a slightly thinner consistency than cow’s milk.
Use it: In your morning coffee, to add flavour to homemade ice cream and milk-heavy desserts, smoothies, spiced camel-milk hot chocolate.
Goes well with: chocolate and caramel, saffron, cardamom and cloves. Also works well with honey and dates.
Who was Alfred Nobel?
The Nobel Prize was created by wealthy Swedish chemist and entrepreneur Alfred Nobel.
- In his will he dictated that the bulk of his estate should be used to fund "prizes to those who, during the preceding year, have conferred the greatest benefit to humankind".
- Nobel is best known as the inventor of dynamite, but also wrote poetry and drama and could speak Russian, French, English and German by the age of 17. The five original prize categories reflect the interests closest to his heart.
- Nobel died in 1896 but it took until 1901, following a legal battle over his will, before the first prizes were awarded.
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Company name/date started: Abwaab Technologies / September 2019
Founders: Hamdi Tabbaa, co-founder and CEO. Hussein Alsarabi, co-founder and CTO
Based: Amman, Jordan
Sector: Education Technology
Size (employees/revenue): Total team size: 65. Full-time employees: 25. Revenue undisclosed
Stage: early-stage startup
Investors: Adam Tech Ventures, Endure Capital, Equitrust, the World Bank-backed Innovative Startups SMEs Fund, a London investment fund, a number of former and current executives from Uber and Netflix, among others.
Moon Music
Artist: Coldplay
Label: Parlophone/Atlantic
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Rating: 3/5
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Engine: 1.5-litre turbocharged four-cylinder
Transmission: Constant Variable (CVT)
Power: 141bhp
Torque: 250Nm
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Directed by: Anthony Mandler
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3/5