• Numerous passengers wait in front of a black display board at the capital's Berlin Brandenburg Airport, in Schönefeld, Germany, Friday July 19, 2024. Air traffic has been suspended at BER Airport. A widespread Microsoft outage was disrupting flights, banks, media outlets and companies around the world on Friday. (Christoph Soeder / dpa via AP)
    Numerous passengers wait in front of a black display board at the capital's Berlin Brandenburg Airport, in Schönefeld, Germany, Friday July 19, 2024. Air traffic has been suspended at BER Airport. A widespread Microsoft outage was disrupting flights, banks, media outlets and companies around the world on Friday. (Christoph Soeder / dpa via AP)
  • Screen shows an error at a currency exchange store at Hong Kong International Airport. Reuters
    Screen shows an error at a currency exchange store at Hong Kong International Airport. Reuters
  • Passengers queue at check-in desks at London Gatwick Airport. @sellwithDean / PA Photo
    Passengers queue at check-in desks at London Gatwick Airport. @sellwithDean / PA Photo
  • Passengers wait at Barajas Airport in Madrid. Reuters
    Passengers wait at Barajas Airport in Madrid. Reuters
  • A United Airlines passenger waits at Los Angeles International Airport. AP Photo
    A United Airlines passenger waits at Los Angeles International Airport. AP Photo
  • Jetstar passengers at the Gold Coast Airport in Bilinga, Australia. EPA
    Jetstar passengers at the Gold Coast Airport in Bilinga, Australia. EPA
  • A sign showing departure information at Schiphol Airport, Amsterdam. EPA
    A sign showing departure information at Schiphol Airport, Amsterdam. EPA
  • Hong Kong Express Airways passengers queue at Hong Kong International Airport. Reuters
    Hong Kong Express Airways passengers queue at Hong Kong International Airport. Reuters
  • Travellers wait at Hamburg Airport, Germany. AP
    Travellers wait at Hamburg Airport, Germany. AP
  • Passengers form long queues at Singapore Airport. AFP
    Passengers form long queues at Singapore Airport. AFP
  • Delayed flights are displayed on a screen at Barcelona Airport. Getty
    Delayed flights are displayed on a screen at Barcelona Airport. Getty
  • Passengers crowd the International flights departure terminal of Rome's Fiumicino airport. AP
    Passengers crowd the International flights departure terminal of Rome's Fiumicino airport. AP
  • Display screens show error messages at the Indira Gandhi International Airport in New Delhi. AFP
    Display screens show error messages at the Indira Gandhi International Airport in New Delhi. AFP
  • Passengers line up for check-in at Don Mueang International Airport in Bangkok. AP
    Passengers line up for check-in at Don Mueang International Airport in Bangkok. AP
  • Long queues of passengers form at the check-in counters at Ninoy Aquino International Airport in Manila. Getty
    Long queues of passengers form at the check-in counters at Ninoy Aquino International Airport in Manila. Getty
  • Turkish Airlines planes are parked at Istanbul Airport. EPA
    Turkish Airlines planes are parked at Istanbul Airport. EPA

Flights chaos as airlines bear brunt of global IT outage


  • English
  • Arabic

Live updates: Follow the latest on the global IT outage

Several airports around the world issued warnings that travel could be disrupted as a result of the global IT outage.

The cause of the chaos, which has affected businesses from Australia to North America, is unclear, but several companies said problems with Microsoft were linked to a cyber security company called CrowdStrike.

Gatwick Airport in London warned passengers that services were "affected by the global Microsoft issues, so passengers may experience some delays while checking in and passing through security". Dublin Airport issued a similar statement.

Officials at Heathrow Airport assured travellers that flights were still operational.

"Microsoft is currently experiencing a global outage which is impacting select systems at Heathrow," a statement read.

"Flights are operational and we are implementing contingency plans to minimise any impact on journeys. Please check with your airline for the latest flight information."

Airlines including Vueling and Ryanair shared similar messages online, warning travellers of the possibility of delays.

In the UAE, flydubai assured passengers that its services had not been affected.

Etihad Airways said it was operating normally, but that passengers could be affected by "limited delays to services across its network", while Emirates confirmed there had been no impact on their flight operations.

"There may be delays to some flight timings later today, due to knock-on effects from delayed departures from some airports around our network," said an Emirates spokesperson.

Dubai Airports confirmed that Dubai International (DXB) was operating normally following a global system outage that affected the check-in process for some airlines in Terminals 1 and 2 on Friday morning.

"The affected airlines promptly switched to an alternate system, allowing normal check-in operations to resume swiftly," a Dubai Airports spokesperson said.

Indian carriers such as SpiceJet, IndiGo and Air India posted on X to inform passengers that there could be disruption to flights.

Airlines around the world have warned travellers that flights could be disrupted by the global IT problems. AP
Airlines around the world have warned travellers that flights could be disrupted by the global IT problems. AP

"Our digital systems have been impacted temporarily due to the current Microsoft outage, resulting in delays. We regret the inconvenience caused and request our guests to plan their travel accordingly," Air India said.

Aena, a company that looks after 46 airports in Spain, issued a statement saying operations were being dealt with manually. "Due to an incident in the computer system, alterations are occurring in the Aena systems and in Spain's airport network, which could cause delays," it said.

"We are working to resolve it as soon as possible. Meanwhile, operations are being handled manually."

In Sydney, airport officials told customers the chaos has affected operations. "A global technical outage has impacted some airline operations and terminal services," Sydney Airport said in a statement.

"Flights are currently arriving and departing, however there may be some delays throughout the evening. We have activated our contingency plans and deployed additional staff to our terminals."

Melbourne Airport said check-in procedures for some airlines had been affected.

Turkish Airlines, the world's largest airline by number of destinations, told passengers it was experiencing problems with ticketing, check-in and reservations due to "a global technical issue in our information systems".

The carrier advised passengers to follow its social media channels for updates.

From its hub in Istanbul, Turkish Airlines operates dozens of routes in the Middle East and North Africa, including Abu Dhabi, Dubai, Riyadh, Dammam, Muscat, Bahrain and Doha.

The company's website showed an error message this morning, advising users that the site was unavailable.

Turkish low-cost carrier Pegasus Airlines, which also flies to destinations across the Middle East, appeared to be operating normally on Friday morning.

Ten tax points to be aware of in 2026

1. Domestic VAT refund amendments: request your refund within five years

If a business does not apply for the refund on time, they lose their credit.

2. E-invoicing in the UAE

Businesses should continue preparing for the implementation of e-invoicing in the UAE, with 2026 a preparation and transition period ahead of phased mandatory adoption. 

3. More tax audits

Tax authorities are increasingly using data already available across multiple filings to identify audit risks. 

4. More beneficial VAT and excise tax penalty regime

Tax disputes are expected to become more frequent and more structured, with clearer administrative objection and appeal processes. The UAE has adopted a new penalty regime for VAT and excise disputes, which now mirrors the penalty regime for corporate tax.

5. Greater emphasis on statutory audit

There is a greater need for the accuracy of financial statements. The International Financial Reporting Standards standards need to be strictly adhered to and, as a result, the quality of the audits will need to increase.

6. Further transfer pricing enforcement

Transfer pricing enforcement, which refers to the practice of establishing prices for internal transactions between related entities, is expected to broaden in scope. The UAE will shortly open the possibility to negotiate advance pricing agreements, or essentially rulings for transfer pricing purposes. 

7. Limited time periods for audits

Recent amendments also introduce a default five-year limitation period for tax audits and assessments, subject to specific statutory exceptions. While the standard audit and assessment period is five years, this may be extended to up to 15 years in cases involving fraud or tax evasion. 

8. Pillar 2 implementation 

Many multinational groups will begin to feel the practical effect of the Domestic Minimum Top-Up Tax (DMTT), the UAE's implementation of the OECD’s global minimum tax under Pillar 2. While the rules apply for financial years starting on or after January 1, 2025, it is 2026 that marks the transition to an operational phase.

9. Reduced compliance obligations for imported goods and services

Businesses that apply the reverse-charge mechanism for VAT purposes in the UAE may benefit from reduced compliance obligations. 

10. Substance and CbC reporting focus

Tax authorities are expected to continue strengthening the enforcement of economic substance and Country-by-Country (CbC) reporting frameworks. In the UAE, these regimes are increasingly being used as risk-assessment tools, providing tax authorities with a comprehensive view of multinational groups’ global footprints and enabling them to assess whether profits are aligned with real economic activity. 

Contributed by Thomas Vanhee and Hend Rashwan, Aurifer

The bio

Favourite book: The Alchemist by Paulo Coelho

Favourite travel destination: Maldives and south of France

Favourite pastime: Family and friends, meditation, discovering new cuisines

Favourite Movie: Joker (2019). I didn’t like it while I was watching it but then afterwards I loved it. I loved the psychology behind it.

Favourite Author: My father for sure

Favourite Artist: Damien Hurst

How to report a beggar

Abu Dhabi – Call 999 or 8002626 (Aman Service)

Dubai – Call 800243

Sharjah – Call 065632222

Ras Al Khaimah - Call 072053372

Ajman – Call 067401616

Umm Al Quwain – Call 999

Fujairah - Call 092051100 or 092224411

Info

What: 11th edition of the Mubadala World Tennis Championship

When: December 27-29, 2018

Confirmed: men: Novak Djokovic, Rafael Nadal, Kevin Anderson, Dominic Thiem, Hyeon Chung, Karen Khachanov; women: Venus Williams

Tickets: www.ticketmaster.ae, Virgin megastores or call 800 86 823

How to protect yourself when air quality drops

Install an air filter in your home.

Close your windows and turn on the AC.

Shower or bath after being outside.

Wear a face mask.

Stay indoors when conditions are particularly poor.

If driving, turn your engine off when stationary.

WIDE%20VIEW
%3Cp%3EThe%20benefits%20of%20HoloLens%202%2C%20according%20to%20Microsoft%3A%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EManufacturing%3A%3C%2Fstrong%3E%20Reduces%20downtime%20and%20speeds%20up%20onboarding%20and%20upskilling%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EEngineering%20and%20construction%3A%3C%2Fstrong%3E%20Accelerates%20the%20pace%20of%20construction%20and%20mitigates%20risks%20earlier%20in%20the%20construction%20cycle%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EHealth%20care%3A%3C%2Fstrong%3E%20Enhances%20the%20delivery%20of%20patient%20treatment%20at%20the%20point%20of%20care%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EEducation%3A%3C%2Fstrong%3E%20Improves%20student%20outcomes%20and%20teaches%20from%20anywhere%20with%20experiential%20learning%3C%2Fp%3E%0A
RESULTS

5pm: Handicap (TB) Dh100,000, 2,400m
Winner: Recordman, Richard Mullen (jockey), Satish Seemar (trainer)

5.30pm: Wathba Stallions Cup Handicap (PA) Dh 70,000, 2,200m​​​​​​​
Winner: AF Taraha, Tadhg O’Shea, Ernst Oertel

6pm: Abu Dhabi Fillies Classic Prestige (PA) Dh110,000, 1,400m​​​​​​​
Winner: Dhafra, Fabrice Veron, Eric Lemartinel

6.30pm: Abu Dhabi Colts Classic Prestige (PA) Dh110,000, 1,400m​​​​​​​
Winner: Maqam, Fabrice Veron, Eric Lemartinel

7pm: Handicap (PA) Dh85,000, 1,600m​​​​​​​
Winner: AF Momtaz, Fernando Jara, Musabah Al Muhairi

7.30pm: Maiden (PA) Dh80,000, 1,600m​​​​​​​
Winner: Optimizm, Patrick Cosgrave, Abdallah Al Hammadi

Previous men's records
  • 2:01:39: Eliud Kipchoge (KEN) on 16/9/19 in Berlin
  • 2:02:57: Dennis Kimetto (KEN) on 28/09/2014 in Berlin
  • 2:03:23: Wilson Kipsang (KEN) on 29/09/2013 in Berlin
  • 2:03:38: Patrick Makau (KEN) on 25/09/2011 in Berlin
  • 2:03:59: Haile Gebreselassie (ETH) on 28/09/2008 in Berlin
  • 2:04:26: Haile Gebreselassie (ETH) on 30/09/2007 in Berlin
  • 2:04:55: Paul Tergat (KEN) on 28/09/2003 in Berlin
  • 2:05:38: Khalid Khannouchi (USA) 14/04/2002 in London
  • 2:05:42: Khalid Khannouchi (USA) 24/10/1999 in Chicago
  • 2:06:05: Ronaldo da Costa (BRA) 20/09/1998 in Berlin
360Vuz PROFILE

Date started: January 2017
Founder: Khaled Zaatarah 
Based: Dubai and Los Angeles
Sector: Technology 
Size: 21 employees
Funding: $7 million 
Investors: Shorooq Partners, KBW Ventures, Vision Ventures, Hala Ventures, 500Startups, Plug and Play, Magnus Olsson, Samih Toukan, Jonathan Labin

Updated: July 19, 2024, 12:15 PM