• The Mercedes Vision AVTR car.
    The Mercedes Vision AVTR car.
  • The Mercedes Vision AVTR car on display at Etisalat's stand on the second day of Gitex.
    The Mercedes Vision AVTR car on display at Etisalat's stand on the second day of Gitex.
  • Visitors at the Huawei stand on the second day of Gitex at Dubai's World Trade Centre. All photos: Leslie Pableo / The National
    Visitors at the Huawei stand on the second day of Gitex at Dubai's World Trade Centre. All photos: Leslie Pableo / The National
  • A four-legged robot at a Dubai Government stand on the second day of Gitex.
    A four-legged robot at a Dubai Government stand on the second day of Gitex.
  • The Dell Technology stand at Gitex.
    The Dell Technology stand at Gitex.
  • A light and laser display on the second day of Gitex.
    A light and laser display on the second day of Gitex.
  • Gitex was busy with visitors and delegates on the second day.
    Gitex was busy with visitors and delegates on the second day.
  • Fujairah's stand at Gitex Technology, on day two.
    Fujairah's stand at Gitex Technology, on day two.
  • A man using an AR headset at the Du stand on the second day of Gitex.
    A man using an AR headset at the Du stand on the second day of Gitex.
  • Visitors explore the tech stands in the Dubai World Trade Centre.
    Visitors explore the tech stands in the Dubai World Trade Centre.
  • A four-legged robot at the Terminus stand on the second day of Gitex.
    A four-legged robot at the Terminus stand on the second day of Gitex.
  • Mercedes' futuristic car on the Etisalat stand.
    Mercedes' futuristic car on the Etisalat stand.
  • Saudi Arabia's stand.
    Saudi Arabia's stand.

Gitex 2021: Four tech trends which will define our future


Georgia Tolley
  • English
  • Arabic

The Gulf Information Technology Exhibition in Dubai is a sprawling trading space with thousands of exhibitors from all corners of the globe.

As a visitor it can be hard to get the measure of the wider tech trends, partly because every two minutes you trip over a robot or meet a hologram.

Subjects such as cybersecurity, coding, artificial intelligence and the data economy dominate the popular narrative but is humanity actually making progress?

Are we moving into a brighter future populated by cobots – collaborative robots – and autonomous vehicles? And how soon will humanity be able to collectively put its feet up and let the machines do the hard work?

The National spoke to several experts at Gitex to find out.

Redefining intelligence

Inside Hewlett Packard's stand at Gitex 2021. Leslie Pableo / The National
Inside Hewlett Packard's stand at Gitex 2021. Leslie Pableo / The National

In the near future, intelligence will be redefined through artificial intelligence and robotics.

Many of the exhibitors and speakers at Gitex are focused on how close we are as a species to singularity – the hypothetical point in time at which technological growth becomes uncontrollable and irreversible, resulting in unforeseeable changes to human civilisation.

"This is a landmark moment in the history of humanity because never before have we tried to replicate or duplicate our intelligence," said Tannya Jajal, a futurist and artificial intelligence expert based in Dubai.

So when will it happen? No one knows, but there are plenty of companies at Gitex trying to figure out what this technological era means for humans on an individual level.

Ready for robots?

The reality is that the technology to power AI robots who clean your house exists and is starting to become cheaper.

Now it comes down to the question of whether the public are ready to live with robots in their homes and workplace, said David Reger, chief executive of Neura Robotics, a German company preparing to bring a robot maid to the market.

"I think we are still working to make the public ready," he said.

"In Asia and China we sell a lot of robots and they use them for many more reasons than in other regions. They have less boundaries there and a different ethical approach."

Arash Masomzadeh, who is in charge of the 152 robots at Expo 2020 Dubai, hopes the world's fair will help humans become accustomed to having them around.

"Where robotics goes from here is really up to the general public. Where will they allow robots to go? Will they accept it? Will they nurture it, or will they take a hands-off approach?" he said.

"It's really up to demand where robotics goes from here."

Films such as Terminator and RoboCop featuring rogue robot characters have entered the public consciousness and inadvertently put people off robots and made them scared of artificial intelligence, Mr Masomzadeh suggested.

"I think there's a lot of bad publicity regarding AI and its capabilities," he said.

"We cannot be a computer but humans have logic and common sense. We have to teach the robot that common sense and it's going to be like that for a very long time.

"The robot needs to be taught and it's still us – for the time being – doing all the teaching."

Embracing a new reality

A man using an augmented reality headset at the Du stand at Gitex in the Dubai World Trade Centre. Leslie Pableo / The National
A man using an augmented reality headset at the Du stand at Gitex in the Dubai World Trade Centre. Leslie Pableo / The National

Over the next few years, we will redefine our perception through tools such as virtual reality and augmented reality, Ms Jajal said.

Dozens of companies are showcasing their systems at Gitex, with exhibitors encouraging visitors to put on VR goggles to become immediately subsumed into a new world.

"You'll see a lot of start-ups here and a lot of larger organisations as well investing in technology like that," Ms Jajal said.

"Over time I think we will absolutely see the proliferation and democratisation of these technologies and it's going to completely alter the way that we interact with one another."

Facebook founder Mark Zuckerberg certainly agrees. He has previously spoken of creating a "metaverse" or online world where people interact, work and play games in a virtual environment, often using VR headsets.

The Facebook chief executive described it as “an embodied internet where instead of just viewing content – you are in it”.

So in the future, meetings will not take place in 2D with each person appearing in their own rectangle, but in 3D, where you feel like you are physically in the meeting room via an avatar or hologram.

Democratisation of progress

Tanya Dipak Jajal, expert technology contributor at Gitex. Chris Whiteoak / The National
Tanya Dipak Jajal, expert technology contributor at Gitex. Chris Whiteoak / The National

Progress is starting to accelerate thanks to the democratisation of digital technology.

Faster internet, better processing power and technological advances are allowing for more people to be innovators and creators.

"We no longer have to follow a linear path to human progress, we can all kind of come together and do amazing things," said Ms Jajal.

"We're actually on a really good track as humanity – and governments and companies and private organisations – are really coming together to make sure that we move forward and Gitex is evidence of that."

Watch: Sharjah start-up creates laser robot

Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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Updated: October 19, 2021, 8:10 AM