Amazon, UPS and others back online after major outage

A major website outage on Thursday affected web pages for some of the world's biggest companies.

The website Downdetector showed sites belonging to retailers, banks, airlines and gaming services across the UK, US and other countries were knocked offline.

Around 30,000 companies including Amazon, McDonald's, Airbnb and PlayStation were among those that suffered the outage for about 40 minutes before coming online again.

Many of those affected took to social media sites to apologise and reassure customers.

Airbnb said it was investigating the cause of the incident in a post on Twitter.

US airline Delta said its website and app were working normally after being “briefly affected Thursday by a technical issue … that affected websites globally”. Customers had reported being unable to check in for flights during the outage.

The National was also affected.

What happened?

During the outage, which began on Thursday afternoon, websites did not load and displayed Domain Name System (DNS) service errors.

DNS, or Domain Name System, is a service that translates readable domain names into machine-readable IP addresses, connecting it to a server and delivering the requested page on the user's phone or laptop.

Akamai, which provides the service to thousands of companies, said it was “aware of an emerging issue” with its Edge DNS service and urged customers to contact their technical support service. The company has not confirmed whether it was the source of the issue.

The service provider later said it had applied a fix for the problem and service was resuming. Its website said all systems were operational as of Thursday evening and the incident had been “mitigated".

After the outage ended, the company confirmed "a software configuration update triggered a bug in the DNS system, the system that directs browsers to websites".

"This caused a disruption impacting availability of some customer websites," it said in a post.

Rolling back the software update fixed the problem, Akamai said, apologising for the trouble.

Database management company Oracle also pointed to an issue with Akamai's services.

“We are monitoring a global issue related to Akamai Edge DNS that is affecting access to many internet resources, including Oracle cloud properties. Resources within the Oracle cloud are continuing to run and are not affected by this event,” a company statement read.

The internet was hit by another major outage about a month ago when Cloud service company Fastly encountered an internal error. Websites like Amazon, Reddit and The Guardian were inaccessible for around an hour.

This issue was caused by a customer changing their settings, creating an internal bug in Fastly's systems, the company said.

Additional reporting from Agence France Presse

Ten tax points to be aware of in 2026

1. Domestic VAT refund amendments: request your refund within five years

If a business does not apply for the refund on time, they lose their credit.

2. E-invoicing in the UAE

Businesses should continue preparing for the implementation of e-invoicing in the UAE, with 2026 a preparation and transition period ahead of phased mandatory adoption.

3. More tax audits

Tax authorities are increasingly using data already available across multiple filings to identify audit risks.

4. More beneficial VAT and excise tax penalty regime

Tax disputes are expected to become more frequent and more structured, with clearer administrative objection and appeal processes. The UAE has adopted a new penalty regime for VAT and excise disputes, which now mirrors the penalty regime for corporate tax.

5. Greater emphasis on statutory audit

There is a greater need for the accuracy of financial statements. The International Financial Reporting Standards standards need to be strictly adhered to and, as a result, the quality of the audits will need to increase.

6. Further transfer pricing enforcement

Transfer pricing enforcement, which refers to the practice of establishing prices for internal transactions between related entities, is expected to broaden in scope. The UAE will shortly open the possibility to negotiate advance pricing agreements, or essentially rulings for transfer pricing purposes.

7. Limited time periods for audits

Recent amendments also introduce a default five-year limitation period for tax audits and assessments, subject to specific statutory exceptions. While the standard audit and assessment period is five years, this may be extended to up to 15 years in cases involving fraud or tax evasion.

8. Pillar 2 implementation

Many multinational groups will begin to feel the practical effect of the Domestic Minimum Top-Up Tax (DMTT), the UAE's implementation of the OECD’s global minimum tax under Pillar 2. While the rules apply for financial years starting on or after January 1, 2025, it is 2026 that marks the transition to an operational phase.

9. Reduced compliance obligations for imported goods and services

Businesses that apply the reverse-charge mechanism for VAT purposes in the UAE may benefit from reduced compliance obligations.

10. Substance and CbC reporting focus

Tax authorities are expected to continue strengthening the enforcement of economic substance and Country-by-Country (CbC) reporting frameworks. In the UAE, these regimes are increasingly being used as risk-assessment tools, providing tax authorities with a comprehensive view of multinational groups’ global footprints and enabling them to assess whether profits are aligned with real economic activity.

Contributed by Thomas Vanhee and Hend Rashwan, Aurifer

The biog

Age: 30

Position: Senior lab superintendent at Emirates Global Aluminium

Education: Bachelor of science in chemical engineering, post graduate degree in light metal reduction technology

Favourite part of job: The challenge, because it is challenging

Favourite quote: “Be the change you wish to see in the world,” Gandi

While you're here

Gavin Esler: A no-deal Brexit looks imminent to mark the end of a four-year-long 'fairy tale'

David Frum: What President-elect Biden needs to fix – and preserve – from the Trump era

Damien McElroy: Post-Brexit, the UK should be more pragmatic in dealing with the world

UK-EU trade at a glance

EU fishing vessels guaranteed access to UK waters for 12 years

Co-operation on security initiatives and procurement of defence products

Youth experience scheme to work, study or volunteer in UK and EU countries

Smoother border management with use of e-gates

Cutting red tape on import and export of food

Labour dispute

The insured employee may still file an ILOE claim even if a labour dispute is ongoing post termination, but the insurer may suspend or reject payment, until the courts resolve the dispute, especially if the reason for termination is contested. The outcome of the labour court proceedings can directly affect eligibility.

- Abdullah Ishnaneh, Partner, BSA Law

COMPANY%20PROFILE%20

%3Cp%3E%3Cstrong%3ECompany%20name%3A%20%3C%2Fstrong%3EAlmouneer%3Cbr%3E%3Cstrong%3EStarted%3A%3C%2Fstrong%3E%202017%3Cbr%3E%3Cstrong%3EFounders%3A%3C%2Fstrong%3E%20Dr%20Noha%20Khater%20and%20Rania%20Kadry%3Cbr%3E%3Cstrong%3EBased%3A%20%3C%2Fstrong%3EEgypt%3Cbr%3E%3Cstrong%3ENumber%20of%20staff%3A%20%3C%2Fstrong%3E120%3Cbr%3E%3Cstrong%3EInvestment%3A%20%3C%2Fstrong%3EBootstrapped%2C%20with%20support%20from%20Insead%20and%20Egyptian%20government%2C%20seed%20round%20of%20%3Cbr%3E%243.6%20million%20led%20by%20Global%20Ventures%3Cbr%3E%3C%2Fp%3E%0A

UAE squad to face Ireland

Ahmed Raza (captain), Chirag Suri (vice-captain), Rohan Mustafa, Mohammed Usman, Mohammed Boota, Zahoor Khan, Junaid Siddique, Waheed Ahmad, Zawar Farid, CP Rizwaan, Aryan Lakra, Karthik Meiyappan, Alishan Sharafu, Basil Hameed, Kashif Daud, Adithya Shetty, Vriitya Aravind

SPECS

%3Cp%3E%3Cstrong%3EEngine%3A%20%3C%2Fstrong%3E2-litre%204-cylinder%20petrol%20(V%20Class)%3B%20electric%20motor%20with%2060kW%20or%2090kW%20powerpack%20(EQV)%0D%3Cbr%3E%3Cstrong%3EPower%3A%3C%2Fstrong%3E%20233hp%20(V%20Class%2C%20best%20option)%3B%20204hp%20(EQV%2C%20best%20option)%0D%3Cbr%3E%3Cstrong%3ETorque%3A%3C%2Fstrong%3E%20350Nm%20(V%20Class%2C%20best%20option)%3B%20TBA%20(EQV)%0D%3Cbr%3E%3Cstrong%3EOn%20sale%3A%20%3C%2Fstrong%3EMid-2024%0D%3Cbr%3E%3Cstrong%3EPrice%3A%20%3C%2Fstrong%3ETBA%0D%3C%2Fp%3E%0A