Toyota Motor, the world's biggest car maker, issued an apology on Friday after disclosing that close to 300,000 customer email addresses and assigned customer numbers were “mistakenly” leaked through a subcontractor.
The Japanese company said customers who had registered their email addresses on the Toyota Connect (T-Connect) app since July 2017 were affected, according to a statement on its website.
The app connects customers to their vehicles through smartphones.
“The email addresses and customer management numbers of some customers who subscribe to 'T-Connect' were found to have been leaked,” Toyota said, with 296,019 cases found.
“We sincerely apologise for causing great inconvenience and concern to our customers.”
The car maker stressed that other information such as names, phone numbers and credit card details was not affected.
The incident occurred after the T-Connect website's development subcontractor — who Toyota did not name — “mistakenly” uploaded part of the source code to its account on GitHub, an internet hosting service owned by Microsoft.
The subcontractor's account was set to public, “in violation of the handling rules”, Toyota said.
“From December 2017 to September 15, 2022, a third party was able to access part of the source code on GitHub,” Toyota said.
“It was discovered that the published source code contained an access key to the data server and by using it, it was possible to access the email address and customer management numbers stored in the data server.”
Data leaks can be costly, have the potential to cause irreparable harm and could tarnish a company's financial and reputational status.
The average cost of a data breach hit a record high of $4.35 million in 2022, which is 2.6 per cent higher than last year, US technology company IBM said in an August report. This is also up by about 13 per cent from 2020.
Toyota joins a string of high-profile companies that have had their data and customer information compromised, including Samsung Electronics, LinkedIn, Cisco, Twitter and Facebook.
The car maker said it would begin to send individual notifications and apologies to affected users, and that it had set up a dedicated call centre to answer questions and concerns.
“In addition, we have prepared a special form on our website that allows you to check whether your email address is subject to this campaign,” it said.
Toyota also said that the leaked data could be used by cyber criminals — who could exploit the situation by sending spam or phishing emails to affected users.
However, the company said it had not confirmed any unauthorised use of the data.
“If you receive a suspicious email with an unknown sender or subject, there is a risk of virus infection or unauthorised access, so please do not open the attached file and immediately delete the email itself,” it said.
The Sand Castle
Director: Matty Brown
Stars: Nadine Labaki, Ziad Bakri, Zain Al Rafeea, Riman Al Rafeea
Rating: 2.5/5
Thank You for Banking with Us
Director: Laila Abbas
Starring: Yasmine Al Massri, Clara Khoury, Kamel El Basha, Ashraf Barhoum
Rating: 4/5
Men's football draw
Group A: UAE, Spain, South Africa, Jamaica
Group B: Bangladesh, Serbia, Korea
Group C: Bharat, Denmark, Kenya, USA
Group D: Oman, Austria, Rwanda
Bombshell
Director: Jay Roach
Stars: Nicole Kidman, Charlize Theron, Margot Robbie
Four out of five stars
The specs
Engine: 3.0-litre twin-turbo flat-six
Power: 480hp at 6,500rpm
Torque: 570Nm from 2,300-5,000rpm
Transmission: 8-speed dual-clutch auto
Fuel consumption: 10.4L/100km
Price: from Dh547,600
On sale: now
GAC GS8 Specs
Engine: 2.0-litre 4cyl turbo
Power: 248hp at 5,200rpm
Torque: 400Nm at 1,750-4,000rpm
Transmission: 8-speed auto
Fuel consumption: 9.1L/100km
On sale: Now
Price: From Dh149,900
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UAE currency: the story behind the money in your pockets
500 People from Gaza enter France
115 Special programme for artists
25 Evacuation of injured and sick
The Settlers
Director: Louis Theroux
Starring: Daniella Weiss, Ari Abramowitz
Rating: 5/5
Gulf Under 19s final
Dubai College A 50-12 Dubai College B
Mane points for safe home colouring
- Natural and grey hair takes colour differently than chemically treated hair
- Taking hair from a dark to a light colour should involve a slow transition through warmer stages of colour
- When choosing a colour (especially a lighter tone), allow for a natural lift of warmth
- Most modern hair colours are technique-based, in that they require a confident hand and taught skills
- If you decide to be brave and go for it, seek professional advice and use a semi-permanent colour
COMPANY PROFILE
Name: Kumulus Water
Started: 2021
Founders: Iheb Triki and Mohamed Ali Abid
Based: Tunisia
Sector: Water technology
Number of staff: 22
Investment raised: $4 million
Tamkeen's offering
- Option 1: 70% in year 1, 50% in year 2, 30% in year 3
- Option 2: 50% across three years
- Option 3: 30% across five years
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Ain Dubai in numbers
126: The length in metres of the legs supporting the structure
1 football pitch: The length of each permanent spoke is longer than a professional soccer pitch
16 A380 Airbuses: The equivalent weight of the wheel rim.
9,000 tonnes: The amount of steel used to construct the project.
5 tonnes: The weight of each permanent spoke that is holding the wheel rim in place
192: The amount of cable wires used to create the wheel. They measure a distance of 2,4000km in total, the equivalent of the distance between Dubai and Cairo.
The biog
Born: Kuwait in 1986
Family: She is the youngest of seven siblings
Time in the UAE: 10 years
Hobbies: audiobooks and fitness: she works out every day, enjoying kickboxing and basketball
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Off-roading in the UAE: How to checklist
Uefa Nations League: How it works
The Uefa Nations League, introduced last year, has reached its final stage, to be played over five days in northern Portugal. The format of its closing tournament is compact, spread over two semi-finals, with the first, Portugal versus Switzerland in Porto on Wednesday evening, and the second, England against the Netherlands, in Guimaraes, on Thursday.
The winners of each semi will then meet at Porto’s Dragao stadium on Sunday, with the losing semi-finalists contesting a third-place play-off in Guimaraes earlier that day.
Qualifying for the final stage was via League A of the inaugural Nations League, in which the top 12 European countries according to Uefa's co-efficient seeding system were divided into four groups, the teams playing each other twice between September and November. Portugal, who finished above Italy and Poland, successfully bid to host the finals.
AndhaDhun
Director: Sriram Raghavan
Producer: Matchbox Pictures, Viacom18
Cast: Ayushmann Khurrana, Tabu, Radhika Apte, Anil Dhawan
Rating: 3.5/5
The specs: 2018 Harley-Davidson Fat Boy
Price, base / as tested Dh97,600
Engine 1,745cc Milwaukee-Eight v-twin engine
Transmission Six-speed gearbox
Power 78hp @ 5,250rpm
Torque 145Nm @ 3,000rpm
Fuel economy, combined 5.0L / 100km (estimate)
Pari
Produced by: Clean Slate Films (Anushka Sharma, Karnesh Sharma) & KriArj Entertainment
Director: Prosit Roy
Starring: Anushka Sharma, Parambrata Chattopadhyay, Ritabhari Chakraborty, Rajat Kapoor, Mansi Multani
Three stars
Palestine and Israel - live updates
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