Omar Ghobash is Assistant Minister of Public and Cultural Diplomacy,. Chris Whiteoak / The National
Omar Ghobash is Assistant Minister of Public and Cultural Diplomacy,. Chris Whiteoak / The National
Omar Ghobash is Assistant Minister of Public and Cultural Diplomacy,. Chris Whiteoak / The National
Omar Ghobash is Assistant Minister of Public and Cultural Diplomacy,. Chris Whiteoak / The National

Technology became a key utility for the UAE faced with Covid-19


Damien McElroy
  • English
  • Arabic

Omar Ghobash, the assistant minister for Culture and Public Diplomacy, has spoken of how the country was able to harness its global connections and technology to mount an effective response to the coronavirus pandemic.

Speaking to the Emirates Society, a UK-based community group, Mr Ghobash said the UAE had taken a practical, evidence-based approach to focus on the threat to human health from Covid-19.

“The key connection that the UAE has politically and economically with two countries, China and South Korea, [means] we were able to learn from their experiences in testing and isolating individuals very quickly," he said.

“We acquired expertise and equipment from them as well as Singapore very early on."

The UAE’s preparedness for the crisis bolstered domestic confidence in its early response. “Who knew we would be global leaders in per capita number of tests performed? Who knew we could set up drive through testing centres or locate respirators, ventilators in the global rush to buy them?" he asked.

“Who knew we could apply lockdowns through smart use of social media as well as applying technological and economic nudges to keep people well distanced from each other?”

With schools going to online teaching and the digital government initiatives, there was also a benefit from a decade of official innovation.

“Gadgetry turned into vital utilities just at the right time,” he observed.

“We manage a large and diverse Muslim population which was quick to accept that Friday prayers are now a dangerous luxury,” he said. “The UAE is a community of its citizens and residents together. Everybody is getting the same service.”

  • Empty roads in Dubai Marina in mid-April. 24 hour restrictions on leaving home which were in place since March were eased for Ramadan, allowing people to leave home from 6am to 10pm. Pawan Singh / The National
    Empty roads in Dubai Marina in mid-April. 24 hour restrictions on leaving home which were in place since March were eased for Ramadan, allowing people to leave home from 6am to 10pm. Pawan Singh / The National
  • A pedestrian wearing a mask crosses the main street on Palm Jumeirah in Dubai. Pawan Singh / The National
    A pedestrian wearing a mask crosses the main street on Palm Jumeirah in Dubai. Pawan Singh / The National
  • A police barrier stands in front of Atlantis Hotel, one of the largest hotels in the country. Pawan Singh / The National
    A police barrier stands in front of Atlantis Hotel, one of the largest hotels in the country. Pawan Singh / The National
  • The tunnel underneath the palm is usually packed with traffic on a Friday. Pawan Singh / The National
    The tunnel underneath the palm is usually packed with traffic on a Friday. Pawan Singh / The National
  • A solitary shopper walks past the yachts quay at Dubai Marina. Pawan Singh / The National
    A solitary shopper walks past the yachts quay at Dubai Marina. Pawan Singh / The National
  • A resident looks out from his apartment building in Dubai Marina. Pawan Singh / The National
    A resident looks out from his apartment building in Dubai Marina. Pawan Singh / The National
  • A security guard takes the body temperature of a delivery driver in the Al Furjan suburb. Pawan Singh / The National
    A security guard takes the body temperature of a delivery driver in the Al Furjan suburb. Pawan Singh / The National
  • Talabat delivery drivers, who have permission to operate at all times of day, collect their orders in Dubai Marina. Pawan Singh / The National
    Talabat delivery drivers, who have permission to operate at all times of day, collect their orders in Dubai Marina. Pawan Singh / The National
  • A sign in Fujairah urges people to 'stay home' as people do their shopping. Chris Whiteoak / The National
    A sign in Fujairah urges people to 'stay home' as people do their shopping. Chris Whiteoak / The National
  • A Dubai Police officer stops the vehicles and checks for permit to leave home near Dubai's Madinat Jumeirah. Pawan Singh / The National
    A Dubai Police officer stops the vehicles and checks for permit to leave home near Dubai's Madinat Jumeirah. Pawan Singh / The National
  • A man has his body temperature reading taken upon arriving at the police station of Naif in Dubai. AFP
    A man has his body temperature reading taken upon arriving at the police station of Naif in Dubai. AFP
  • The closed open air gym at Skydive Dubai. Antonie Robertson / The National
    The closed open air gym at Skydive Dubai. Antonie Robertson / The National
  • Dibba Al Hisn’s seafood market. Reem Mohammed / The National
    Dibba Al Hisn’s seafood market. Reem Mohammed / The National
  • A sign warns people to stay home along the Dubai Marina. Antonie Robertson / The National
    A sign warns people to stay home along the Dubai Marina. Antonie Robertson / The National

Addressing the topic Coronavirus, Reason and Religion, Mr Ghobash talked of how the pandemic impacted the religious sphere.

He pointed to the open discussion in Saudi Arabia over the cancellation of the Haj. Contrary to some arguments this was not unique but there had been more than 40 such cancellations throughout history.

The response of people was not an approach of absolutes but one informed by pragmatism.

”The world is a place of change and every day of change brings its challenges to our self-understanding. The self-understanding of yesterday is thrown into question today,” he said.

The author of the acclaimed book, Letters to a Young Muslim, Mr Ghobash talked of the need to catch up with a new generational attitudes that emerge in the aftermath of the lockdown in response to the Covid-19 threat.

“It could be that our reaction to Covid as well as the new world that Covid forces on us will allow for new arguments to clarify our circumstances and how we evolve with them.

“It represents a radical and remarkable new opening.”

The space granted to medical and scientific priorities contains an important lesson that won’t be lost by regressive pressures. The experience could expand the “case law” of pragmatist within societies like the UAE.

“Lots of people seem to think [Covid-19] is something divine and if that’s the case everything is divine and we need to move on from there,” he said. “This gives more space to the religious pragmatists because they are both holding on to religion — thinking it through — and connecting with science.

“I think its an opportunity for people with a more pragmatic approach to figure out the connection between religious principles and social issues.”

The session was hosted by the former British minister for the Middle East, Alistair Burt, now chairman of the Emirates Society. One of the participants was Sir William Patey, the ex-ambassador to Saudi Arabia, who said the remarks gave him “hope” that pragmatists would be helped by the success of the response.

Speaking of how technology has been at the heart of the UAE’s emergency response, Mr Ghobash said a set objects that “essentially entertained” had become vital to life itself.

“What happened with recent events was that we see how all these gadgets and electronics actually turned into systems to manage society and to help up get out of the problem and control the spread of Covid.

“It’s actually saved our society.”

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This article is part of a guide on where to live in the UAE. Our reporters will profile some of the country’s most desirable districts, provide an estimate of rental prices and introduce you to some of the residents who call each area home.

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Iran has sent five planeloads of food to Qatar, which is suffering shortages amid a regional blockade.

A number of nations, including Iran's major rival Saudi Arabia, last week cut ties with Qatar, accusing it of funding terrorism, charges it denies.

The land border with Saudi Arabia, through which 40% of Qatar's food comes, has been closed.

Meanwhile, mediators Kuwait said that Qatar was ready to listen to the "qualms" of its neighbours.

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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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Zakat: an Arabic word meaning ‘to cleanse’ or ‘purification’.

Nisab: the minimum amount that a Muslim must have before being obliged to pay zakat. Traditionally, the nisab threshold was 87.48 grams of gold, or 612.36 grams of silver. The monetary value of the nisab therefore varies by current prices and currencies.

Zakat Al Mal: the ‘cleansing’ of wealth, as one of the five pillars of Islam; a spiritual duty for all Muslims meeting the ‘nisab’ wealth criteria in a lunar year, to pay 2.5 per cent of their wealth in alms to the deserving and needy.

Zakat Al Fitr: a donation to charity given during Ramadan, before Eid Al Fitr, in the form of food. Every adult Muslim who possesses food in excess of the needs of themselves and their family must pay two qadahs (an old measure just over 2 kilograms) of flour, wheat, barley or rice from each person in a household, as a minimum.

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26 Oct, 1st T20I, Abu Dhabi
27 Oct, 2nd T20I, Abu Dhabi
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Ten tax points to be aware of in 2026

1. Domestic VAT refund amendments: request your refund within five years

If a business does not apply for the refund on time, they lose their credit.

2. E-invoicing in the UAE

Businesses should continue preparing for the implementation of e-invoicing in the UAE, with 2026 a preparation and transition period ahead of phased mandatory adoption. 

3. More tax audits

Tax authorities are increasingly using data already available across multiple filings to identify audit risks. 

4. More beneficial VAT and excise tax penalty regime

Tax disputes are expected to become more frequent and more structured, with clearer administrative objection and appeal processes. The UAE has adopted a new penalty regime for VAT and excise disputes, which now mirrors the penalty regime for corporate tax.

5. Greater emphasis on statutory audit

There is a greater need for the accuracy of financial statements. The International Financial Reporting Standards standards need to be strictly adhered to and, as a result, the quality of the audits will need to increase.

6. Further transfer pricing enforcement

Transfer pricing enforcement, which refers to the practice of establishing prices for internal transactions between related entities, is expected to broaden in scope. The UAE will shortly open the possibility to negotiate advance pricing agreements, or essentially rulings for transfer pricing purposes. 

7. Limited time periods for audits

Recent amendments also introduce a default five-year limitation period for tax audits and assessments, subject to specific statutory exceptions. While the standard audit and assessment period is five years, this may be extended to up to 15 years in cases involving fraud or tax evasion. 

8. Pillar 2 implementation 

Many multinational groups will begin to feel the practical effect of the Domestic Minimum Top-Up Tax (DMTT), the UAE's implementation of the OECD’s global minimum tax under Pillar 2. While the rules apply for financial years starting on or after January 1, 2025, it is 2026 that marks the transition to an operational phase.

9. Reduced compliance obligations for imported goods and services

Businesses that apply the reverse-charge mechanism for VAT purposes in the UAE may benefit from reduced compliance obligations. 

10. Substance and CbC reporting focus

Tax authorities are expected to continue strengthening the enforcement of economic substance and Country-by-Country (CbC) reporting frameworks. In the UAE, these regimes are increasingly being used as risk-assessment tools, providing tax authorities with a comprehensive view of multinational groups’ global footprints and enabling them to assess whether profits are aligned with real economic activity. 

Contributed by Thomas Vanhee and Hend Rashwan, Aurifer

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